iOS 16.4 has broken HomeKit connections again

Experiencing a regression in the HomeKit connections with iOS 16.4 release, exactly as it was in iOS 15. There are certain connected devices (for me, that's Eve light strips and myQ garage door hub) that are not reachable 98% of the time. I must reset them to use them, they work once or twice for an hour, and then go offline once again. At or around the release of iOS 16, I set my Apple thread devices to have reserved IPs instead of dynamic IP addresses. So every Apple TV and HomePod had their own. That worked flawlessly up to the point of 16.4. All automations generally worked, things responded, and (most importantly) I never got the dreaded "no response" on devices. Since 16.4 the same old devices once again are always in "no response" mode. Super irritating to switch your entire smart home to Apple and have to deal with this a majority of the time!

HomePod mini

Posted on Apr 2, 2023 2:28 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 7:48 AM

Here's what finally worked for me, after much online research and trial and error.


Using HomePod mini would not work as a reliable hub, even after plugging it into the MacBook and restoring it to factory which automatically upgraded it to 16.4.1. So left HomePod mini unplugged from wall.


Also confirmed both Apple TV's were updated to 16.4, and unplugged from wall. Then manually reset Logitech Circle View camera to factory settings, and unplugged from wall. Unplugged Ecobee 5 thermostat from wall (which manually resets it to factory).


Deleted Home app, restarted modem and router (set modem to 2.4 instead of dual band with 5), reinstalled Home App. Did NOT reuse default name of My Home, set to new name right from the start (suspect there is a "hidden" profile somewhere for the Home names which can't be accessed and is causing mixed signals).


Plugged in one Apple TV and enabled it in Home app which made it the hub (only appliance plugged in). Intentionally did not use HomePod mini as hub, and made sure the HomePod mini was last appliance added to Home app.


After that added in the second Apple TV without complication, then the camera, and eventually the thermostat, and lo and behold everything worked properly since the release of 16.2. Last, added in HomePod Mini which worked as well (at least for the last 3 days).


My anecdotal take is that HomePod mini does not work well as hub for whatever reason. Also feel not using the default My Home profile (which I had used in the past) seemed to help, but who really knows.


What a time consuming misadventure. Here's hoping someday Apple will get serious with HomeKit. So far it's been a huge disappointment to me, and makes me regret leaving the Google/Nest ecosphere which was much more reliable.

Similar questions

19 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 16.4 has broken HomeKit connections again

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.