MDM on personal iPhone - Businesses, unauthorized developer activity HELP!

I am a personal 'User' I have cycled through many hours and days with support. No one knows what is going on. Most likely because I am never able to speak with someone that understands the Enterprise platform. I feel this is happening via my carrier- but Fraud sent me to Tech support. Tech support told me my phone is hacked and to file a police report.

In combination I suspect that MDM is a gateway for an external developer to access my phone via various methods: webkit, Xcode, Apple Store Connect, SDK

I am about 99.99% sure I know why, but that is something that I will not disclose because most likely all of my activity is monitored; despite the very strict privacy settings I try to maintain.


Symptoms:

  1. My apps will sometimes tell me they did not come from the App Store (Maps, FindMyiPhone, etc..)
  2. When I make an attempt to chat with Apple support I receive a message to Use Messages to Connect with Business. When I have my iPhone in LOCKDOWN mode I receive a message that I cannot use Messages for Business when my device is locked down.
  3. I only have one device. However, I am sharing across devices- many times or I have the option to. The choice is not grayed out.
  4. I am unable to perform an Emergency Reset because I am usually sharing something - Notes, Home, Health, Books....
  5. I do not use iCloud Drive due to multiple security concerns. Almost every time that I double check those settings apps show that they are using iCloud Drive. (Game Center, Health or Fitness, Notes, Books, Apple Support, Wallet) While clicking to turn OFF syncing I have had a battle with it changing right back before my eyes. (I have screen recordings)
  6. Game Center will come on even though I have strict Screen Time settings.
  7. I am generally either sharing, or my phone is gathering data from Health; even though that privacy option is supposed to keep that from happening.
  8. Sometimes I am unable to even sign out of my phone due to 'restrictions'.
  9. I have 'Share with Family' sometimes

*Those are only a few symptoms. That is minus the horror I see from the extraction of information I backed up into Kali Linux

As I have mentioned I have spent many many many hours with Support. One Senior Director did spend time Googling the services that show up in my Analytics. I have even uploaded screen shots and documents, but I never heard back.

I REALLY REALLY need help here.

I will add attachments. They won't be nearly the amount I have. I am begging!!!



iPhone 13, iOS 16

Posted on Apr 2, 2023 2:32 PM

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Posted on Jul 24, 2023 11:49 AM

Part 3, they have also done Siri searches on community! I was not aware Siri could do such things. My scenarios like health data is just like yours! Same with all, Game Center, iCloud (which I never used before), also frequent views of calendar, photos, notes and more. Plus many scripts under shortcuts. Beware of running these scripts. You can view them by clicking on the ellipse or “…” note that some words may sound innocent, but the actual full coding is usually stored in a cloud (not iCloud). Some of these scripts also allow full remote control. SSH over port 22 was used to access the network, I gather to expand beyond what the MDM could do, such as installation of a hidden key-logger, found in registry of a windows PC.


I would not openly identify who you suspect, it is perfectly legal (from what I understand, but I’m not an attorney) to identify a suspect, but you might be wrong, and you don’t want to damage someone’s reputation (or I don’t). Especially if you once cared for this person. It’s likely someone you were very close to at some point, and they could have had a key to your home.


So read, study, beg for help, hire pros, new equipment and you will be wasting time and money! Although I’ve learned more than I ever wanted to know about Apple security.


Oh, another “hacking event” with Apple seemed to show up as a 44 page document on my iPhone (were they helping me? Not sure. But it was a guy named Hinchy (I think) vs NYC, this guy was selling Spyware under the guise of Parental Control Software, a 44 page document. He was fined $440k in court. And I should add that I can’t delete notes anymore, the options are removed.


Anyway, with so many issues it’s hard to stay focused. The point of the summarized and difficult to find hacking incidents is to provide absolute proof to authorities in hope of getting this to stop.


So, collect data, document, locate hidden apps, (many are free and impossible to remove). Try to provide brief summarized readable by anyone information (you can add details behind that data) by category (email, apps, settings, rogue connections, unwanted changes, if applicable fraud, credit card applications (freeze credit) and so on. Most people don’t read more than the first page! Keep in mind that everything is monitored. Apple must keep data for 10 years, some for 20 even though most reps deny that fact. After you have a reasonable amount of data, provide this info to local authorities. But first find out if the local Sheriffs Department will help, I’ve read they are more likely to help with a subpoena than police. The subpoena will not be accusatory or cause the attacker to get charged, but you could request a restraining order.


And, scan house for active devices, almost all IoT contain no security or very little, my Rokus were compromised! The data was viewable on the router. Check out Wi-Fi connections listed under Wi-Fi. There is a way to view the password on devices that have previously connected, look that up I don’t want to post here! Look for rogue managed hotspot, include that with documentation. Anything that has been brought into your home is likely compromised, even things that were not set up. Smart TVs and sound bars for TVs can be compromised. Go to a public network and look at your email and accounts, view source, I’ve found many pages of creation of a fake email “pass through” page that restricts the view source function on MDM. Keep in mind that public Wi-Fi is generally not safe. But at this point you are already compromised. The MDM uses “web clips” you may have noticed this being used under certain apps, some are valid, some are not. But the MDM does not use Safari to browse, it uses web clips! This enables site blocking, removal of tool bars, and fake pages.


On email, in Apple and other mail, there are automatic deletes, password resets, security vender emails, monitoring alerts, much more! Especially if a premium support option has been added. Look at shortcuts, fake emails can be sent from shortcuts with your email address. Under shortcuts, go to the bottom, type in email or message, one will say send email or message, try sending yourself one, see results. Beware of executing any script, many do much more than what’s stated, search on bottom for ssh, if it’s been used, it will show up. Apple apps provides programs that allow the user to create scripts using several different programming languages. Search on App Store to see this app. It’s not the library, but the one that specifically provides the ability of SSH, CMD, and others.


And realize even if you harden your firewall this can be circumvented with the hotspot, bypassing rules.



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160 replies

Feb 27, 2024 4:42 PM in response to ChSDude

I’m just now seeing this thread and have had the same horrific experience! I have not been through all of the posts yet before my urge to comment because you describe the mental stress this has caused. Going on two years now trying to figure this out on my own and in my own time has been a lonely journey for the simple fact that it’s “too much” for most people because if you mention why you always have an updated email address or why you did not get their message or email you get the crazy raised eyebrow look and seen as insane!

it can not be ignored because it effects your life every day! I have lost access to email accounts and social media profiles and accounts yet I see them show up and have no access to them at all! When I communicate to the source nothing is ever done.

Apple is always friendly and trys but after they learn the scope of the problem, I don’t hear back or I get disconnected.

i have developer privileges I should not and did not know until things began really messing up and strange email accounts and media profiles were created using my identity. Apple ID has been stolen or I get locked out and have had no choice but to wipe device and reset. With 4 iPhones now and a MacBook Air M1.


I could go on and on about all of the things I have found out but no one would listen.


I have recently discovered too the nfc technology and how it can transfer data between devices without needing power or to authorize connection like Bluetooth. It runs on minimal charge and low latency. Can’t transfer large amounts of data at a time but if you set up a automation triggered to pull at certain times throughout the day it can pretty much act as a monitor of your data flow building a entire investigation of your every move.

creepy?? **** yeah and I’m still stuck and without control over my own privacy and I can’t communicate normally because of it. It has really taken over my world and it is disgusting!


I don’t understand why it is happening to me personally either. I want to know if anyone with same experience has found more of us struggling with this and if there is a forum.

I can post some screenshots as well


Feb 28, 2024 10:54 PM in response to T3ddy19

WOW, I've been dealing with this exact same issue for about 3 months now. Every single day has been an emotional rollercoaster and my life has been completely torn apart from this issue. I live in fear because I know that I am being watched and tracked through my devices, and the worst part is that no one believes me. I have had my iPad and iPhone13 disabled by RAT trojans. I got the new iPhone15 and within 10 minutes of leaving the store my device was under attack, little did I know, my bluetooth in my car and my AppleID were the problem....that was before I really started digging and doing my research. When I try to explain what is going on people look at me like I'm talking gibberish, I've been at the point where I have questioned my own sanity, but I've seen the changes happen on the screen!!! Ive contacted every agency out there. I can't even be identified for a credit report with my social security # HELP!!!!!

Feb 29, 2024 3:34 PM in response to AgentDragonfly

well my ojibwa either hacked or a developer is controlling it multiple issues for last 5 years nothings being done apple device i just bought few weeks back says it's being managed shows up in google search somebody keeps changing password on me support hangs up after i start telling them the issue 2 senior support guys hung up on me yesterday alone this been going on for 5 years and has shut down 5 iphones an ipad and now this new iphone already having issues all have warranty all new all bad insurance but been denied to use it every time not at all happy with support yesterday i asked for apple corporate phone number to register a complaint they gave me a bogus number .ibe talked with 168 techs 70 supervisors and spent over 700 hrs online with them trying to fix issue and 5 years later 6 new iphones and ipad all keep getting locked up and bank accounts hacked and here i still am 🙈

Mar 1, 2024 3:04 AM in response to Katefromouterspace

Hey “Kate from space”! (since this thread doesn’t seem to connect) I shouldn’t comment much but yes. I think these are variables that could be useful to this problem that people are having. Especially given the IOT components at home and given corporate governance being weakened by WFH networks. I’ve been concerned about my own privacy issues lately not from my small business given the current problems, let’s just say. Possibly a lot of cross play here.

Mar 22, 2024 12:26 AM in response to AgentDragonfly

Just wanted to say you’re not alone in this. It’s easy to get paranoid and start to question yourself. It’s good to have doubts. It shows you’re not crazy. But follow your intuition. Try and show grace and compassion to those whose responses are short or dismissive or sometimes downright cruel. It’s intentional. This type of stuff has happened before and now in the age of the internet it’s reached new levels. Get rid of your iPhone. I’m doing the same. I miss land lines and flip phones and dial up computer..

Mar 23, 2024 11:31 AM in response to T3ddy19

my emergency reset won't work says try again matter several times over last two weeks phone is shareing g info on its own i change settings go to bed wake up phone changes back all by itself it's cyber theft on the highiest level 5 iphones an ipad all quit working within 1/3 month us after purchase and apple senior support hangs up on me after i exsplain what's going on

Mar 25, 2024 9:02 AM in response to Funnyguy52

Funnyguy52 wrote:

i've had same issue senior support hangs up on me een sealing with this for 5 years now had 5 brand new iphones quit working an ipad as well support sets up a call from senior advisor i explain issue and soon as i do they hang up on me currently out over 10,000 dollars in brand new personal iphones .hired a private investigator team and all information they have collected goes all the way back to a developer from apple hacking me and trying to blackmail me for 1500 dollars for some reason they tracked the call back to austin texas and next week they are flying there to confront the developer who did this wish me luck this is a major fraud and cyber theft issue and will hopefully end up throwing developer in prison and refunding all my money i've been ripped off for for last 5 years but we will see next week just wish the developer would of came forward on there own and turned themselves in but we will see come next week have documented everything since day one 5 years ago

There appears to be something wrong with your keyboard. The period key only seems to have worked once and there are no capitals at the beginning of sentences. This makes your post very hard to understand.

Apr 28, 2024 11:34 PM in response to AgentDragonfly

Hey all, ironically I had this discussion bookmarked for a few months and never read it until now. As I read through, I hear the commonalities as I’ve endured for 3 years.

I hear the desperation of a basic essential right to privacy we all deserve taken away. We expect a certain protection of a Large and prosperous manufacturer of a personal product marketed and sold to us to protect us when their products work against us. As hard as it maybe to struggle with the frustrations of not being able to be rectified and the many challenges it has created for us, some person in our lives has chosen to betray us in someway, somehow.


It is very frustrating to look at our families and friends who know us better than anyone else and have them question our sanity when we share about the difficulties we’ve been facing and continue to do so daily. I’m guessing that most of you, just like myself, get triggered fairly easily by anything having to do with this topic and seeing it once again and feel so defeated and frustrated.


This thread that AgentDragonfly has started has added a great amount of validity to each of you, and myself.

I believe the support for others battling this issue can be of great help for people before their lives they’ve worked so hard to build, has been torn apart.


I certainly don’t have all the answers, but we all might have the opportunity or insight to remember the feelings of when it started for us, and where we are now in the journey of this season of confusion and uncertainty. We understand so much more than we did when it started. We may not understand how to fix it yet, but we can at least understand how it has made us feel so helpless.


I just wanted to share this with you as I realize how valuable this thread and other methods might be for the person that just had a device added unknowingly. They will more than likely be running and seeking answers immediately like we all have to only be rejected and referred to as having a mental health condition.


I apologize for my lengthy reply, but I couldn’t help it. Thank you for reading if you did.


🤙

May 1, 2024 5:30 PM in response to AgentDragonfly

Same here!!! To all of the above. I have been dealing with this since Oct 2022- that I know of!! I’m sure I am targeted as well. Every topic I have raised awareness to was shut down and I was told impossible, even though I can now find proof and articles of things I’ve been saying for years!! We need to get together. My last post got removed so i deleted a lot of it.


I have found several federal laws and cases that will support that not only are our our constitutional rights and privacy laws being violated but also intellectual property protections and trademark. I can go on but let’s see if this posts lol

May 27, 2024 4:50 AM in response to T3ddy19

I, too, have been dealing with this since 2022- that I know of!! SAME THING as everyone else. One thing I haven’t seen mentioned yet (haven’t been through all posts yet) was Virtual Ethernet Connection. Also when I did a whatsmyip search, I was told I was Enterprise Hosting. Someone tried to tell me it’s bc Apple is the enterprise 🙄. Also, a lot of it doesn’t necessarily go to MDM, I’ve found more to point me towards a Educational/School Managed Device, def some with Microsoft excel, edge, I could go on for days when it comes to PC. I’m sure there are many more but here’s a few I hadn’t seen mentioned.


Oh! There’s something with SOS mode. I’ve been locked out devices and they were stuck on SOS mode- when they still at cellular service.


It’s awful. I could write a book with all of the negative consequences to this but the biggest for me going through something so devastating and not having the support of loved ones. Bc if they don’t understand it, it can’t be real. Especially bc they consider themselves to be so much better. Their ego gets in the way. Makes you feel very isolated and alone Wish this would allow me to post my personal info bc I would love to talk to you all outside of the community. Compare notes and offer support.

May 27, 2024 5:01 AM in response to ooohlalabee

Oh and “Siri”, who I’ve never set up or used once is always using “Home App” to make requests. Never used home app either.


And all of my support emails are being intercepted by “Zendesk.” I have done my research & it is def a large company but surely almost every company I contact is using them to handle their support tickets. Sometimes I’ll have two email threads going one from the actual company and one through Zendesk.


Not only my support tickets being intercepted, but I believe most of my promotional emails are all phishing attempts. I just got a new email address and paid close attention to the sending address and iCloud has had 3 different addresses, going from @icloud to iCloud@email.apple.com

May 27, 2024 5:07 AM in response to AgentDragonfly

Also, whenever I reach my screen time limit and I choose to remind me in 1, 15, or all day, I have to give the permission twice. Like I’m giving 2 screen’s permission.


My Reminders App is out of date apparently and not giving me the option upgrade it like apple support online suggests. Using the out of date apps means out of date security updates and features. I got the following error: The creator of this list has upgraded these reminders.Learn more here Upgrading the Reminders app in iOS 13 or later - Apple Support


Asking here bc it’s too early to get the call center & they representatives don’t know anymore than the same info I can look up on here. It looks outdated as well.

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MDM on personal iPhone - Businesses, unauthorized developer activity HELP!

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