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I get the message "com.apple.extensionKit.errorDomain error 15." on my MacBook Pro macOS Ventura when I try to access Internet Accounts.

When attempting to access Internet Accounts I'm given the error "com.apple.extensionKit.errorDomain error 15."


Any ideas what this is or how to resolve it?



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 13.3

Posted on Apr 3, 2023 11:08 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 3:08 AM

I had the same issue with my ethernet settings. However it could be solved as follows:


Go to settings -> network

click on the ... on the right below.

Add a service

Service Name: Ethernet 2

Interface: Ethernet

This will added as "not connected"

"Right" click on Ethernet

Select remove.

The new generated interface gets connected.

It is safe to rename the new interface back to Ethernet


Solved!



68 replies
Question marked as Top-ranking reply

Jun 13, 2023 3:08 AM in response to Equinoqs

I had the same issue with my ethernet settings. However it could be solved as follows:


Go to settings -> network

click on the ... on the right below.

Add a service

Service Name: Ethernet 2

Interface: Ethernet

This will added as "not connected"

"Right" click on Ethernet

Select remove.

The new generated interface gets connected.

It is safe to rename the new interface back to Ethernet


Solved!



Apr 20, 2023 5:42 AM in response to Equinoqs

I am encountering the same error as you. It occurs when I follow these steps:

  1. Go to System Settings > Internet Accounts.
  2. Select iCloud from the list of accounts.
  3. Navigate to the Apps Using iCloud and then click Show All.
  4. Click on the back button.


Instead of returning to the list of Internet Accounts, I see an error message. However, this error does not happen if I skip any one step from the list above.


I am using an M1 Mac Mini with macOS 13.3.1. Curious what's causing this, and hoping that Apple releases a fix soon.

Apr 20, 2023 3:54 PM in response to Equinoqs

This happens to me when I go to Settings/Privacy & Security there is a sentence below the radial buttons to allow applications from the app store or app store & identified devs, it reads "Some system software requires your attention before it can be used." there's a button below that "Details..."


When I click that an error pops up Settings Error: The operation couldn’t be completed. (com.apple.extensionKit.errorDomain error 15.)


Sucks, I just spent $20 on an app from the App Store that I can't use until this is fixed.



Apr 4, 2023 1:02 PM in response to Equinoqs

I have this error too and it's preventing me from accessing my mail normally. It cropped up after I used Migration Assistant to migrate the data from my M1 MacMini to my older Intel MacBook Pro; both machines running Ventura 13.3.


A call to Apple Assistance earlier in the day to try and fix the problem was totally unproductive, although I hadn't seen the "ExtensionKit" error message at that point. The phone connection to the Apple advisor was bad, and after the line dropped she never called me back.


I'd really be grateful for help in fixing this problem.

May 27, 2023 4:24 AM in response to Equinoqs

TL;DR - 1. Go to settings; 2. Search "Wi-Fi" ; 3. Click "Details" 4. Slide "Limit IP Address Tracking" to OFF. 5. Close settings and try operation again.


So I had a similar problem and ended up making it go away... but I'm unsure precisely what I did to fix it.


My equipment load out is MacOS Version 13.4 (22F66) running on a MacBookAir10,1 (MacBook Air M1) with 16 GB. I purposely do NOT have Rosetta installed.


I'll describe the situation and what I did in case it is helpful.


In my case, the "error 15" was coming up when went Settings->Network->Wi-Fi (clicking Wi-Fi brought up the error and then no Wi-Fi settings). Interestingly, I could navigate to the Wi-Fi settings if I searched instead of clicking through Settings->Network.


I did try the following to no avail:


  1. Rebooted.
  2. Rebooted into safe mode and try from there.
  3. While in safe mode, ran disk first aid. No help.
  4. Ran Onyx and ran all of it's maintenance and clean up tasks. No help.
  5. There's a reddit post also tracking this issue --- a post there says that they could suppress the error by running the Console app and pressing Start to capture log data. While that did let me see some more about the error (it shows in Console), it did not suppress the error.


The last couple of things I tried that put me back into a work state as I remember:


  1. Removed the Wi-Fi service from the Network panel and then re-added it. It still failed.
  2. Went into Wi-Fi settings (by searching, see above), clicked on "Details" on my current Wi-Fi connection, and slid "Limit IP address tracking" from ON to OFF.
  3. After closing settings and returning, everything worked. I can now successfully click through Settings->Network->Wi-Fi with wild abandon.


So... perhaps try turning off "Limit IP address tracking" in Wi-Fi settings?

Aug 2, 2023 4:20 PM in response to gregory83

I had same issue and what I did was from Settings > Network > lower right page (...) > Add Services > Select Interface > Wi-Fi and rename Wi-Fi2 to Wi-Fi and click Create. Now from network view you will see 2 Wi-Fi listed, select the connected one and delete it. Now you will be able to click on Wi-Fi and Details icon without any error.

PS - For me after creating and new Wi-Fi service and deleting the old one, I was able to click on Wi-Fi and Details icon without error, try it. I believe same should apply to any other services that was giving an error after upgrading the MacOS

Apr 4, 2023 2:23 PM in response to Equinoqs

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Feb 19, 2024 2:16 PM in response to Equinoqs

Hi!


I was having this problem (and some others) on my primary admin User account. I finally figured out a simple fix I hadn't seen anyone else mention.


Solution Summary

I created a NEW USER ADMIN ACCOUNT. After I created the new admin account, I realized it was NOT having the same problems as my corrupted original admin account.


Problem Cause and Symptoms

The problems I'd been experiencing on my original admin account were caused by me messing around with some permissions and making a broad change by accident across my Users folder. Here are some examples of problems I'd been experiencing to see if you can relate:


  • ExtensionKit Error 15 when going to certain areas of my Settings
  • Unable to open certain applications - in this case Microsoft Word
  • Finder essentially did not work; kept hanging
  • Chrome wouldn't work
  • App Store - wouldn't download apps; got stuck on preparing to download.
  • As I type this, I think most of the applications that wouldn't work were open at the time of my change.
  • Everything that WAS working was running so slowly, you'd think it was Windows ME running on a 1989 computer; it was bad.


Attempted Repairs


  • Didn't Work: Messing around even more with the settings (don't do this, you'll just make it worse and go mad)
  • Didn't Work: Tried using diskutil to repair permissions in the Terminal (if you don't know what this is right now, don't try to figure it out)
  • Didn't Work: Tried Disk Repair utility in regular mode, safe mode (restart and hold down shift), and recovery mode (restart and hold cmd + r). Please note there are several ways to load recovery and safe mode for different purposes. The keyboard shortcuts I'm sharing here are just examples; please check Apple Support docs for more info.
  • Didn't Work: Tried a reinstall twice; still had errors in main account.
  • Probably would have worked if I'd have tried it: Calling Apple Support, who was very helpful and recommended an erase & reinstall to get computer back to default. I am just stubborn and didn't want to try this until very last resort so I didn't have to setup everything...plus I wasn't confident everything was backed up (just my important stuff, which I guess is what matters).


Solution:


  1. I created a new (2nd) Admin account.
  2. I did one more basic reinstall in Recovery Mode without erasing anything through Disk Utility.
  3. When the reinstall completed, I logged into my normal admin account, check to see if it was still screwed up. It was, so I logged out.
  4. I logged into my NEW Admin account and realized the problems were not happening there. I was able to access all settings, apps, etc. without any errors.
  5. I began comparing the permissions (right click, get info, view permissions) between the two admin accounts for Users/YourUserID$/Library and began to see that the permissions for my OG Admin were totally different. (Not part of the solution, but in case you wanted to verify this is what was screwed up in your situation.)


Choose Your Own Adventure Wisely

With all of this being said, now I am still at the point where I need to decide what to do...and where you need to figure out what you will do if my solution works for you.


Options for Next Steps:


  • Continue wasting time trying to fix main admin account (not recommended): If you can figure out how to do this, please let me know.
  • Use the Opportunity to still access my files wisely and follow Apple Support's instructions (recommended): Consider this a miracle and use the opportunity to back up everything I wasn't sure I'd backed up before when my main profile got messed up, and listen to Apple by doing an erase and reinstall in order to restore computer back to its default. Please note there is a special way to do this. Find the documentation and follow it! This is not just a reinstall; it's an erase and reinstall.
  • Keep using the new admin account and keep or delete the original admin after replication (?): I don't even know if this is a good idea! I don't know what would happen if I deleted that OG account or if it's even possible. It doesn't seem like I can even delete it using the new admin account.


Option 2 is probably the best one. Count your blessings, save your stuff using the 2nd admin account, and start over from scratch.


Don't waste time going through error logs trying to fix 8 billion little errors unless you REALLY know what you're doing, have that kind of time, and find it absolutely necessary.


Please note that my new admin account was able to have access to all my apps and files because of how I'd setup the original admin account. I had installed apps so that they would be available to ALL USER ACCOUNTS. And I also have permissions for the new admin account so that it has access to my old admin account's files. I will not be elaborating on how to do this.


If you have the same problem I just got done dealing with, I wish you the best of luck and godspeed. I hope my solution helps some desperate folks out there, especially those who forgot to do a proper backup.

Apr 6, 2023 1:13 PM in response to DSharp_Paris

I get this same error when…


System Settings ➙ Screen Time ➙ Always Allowed (Wait ~15 seconds for list of apps to appear) (Wait ~4 seconds) ExtensionKit.errorDomain error 15


I am unable to delete ANY contacts on my Mac (recently updated from macOS 12.6.4 to 13.3). It was suggested elsewhere that I should check for any restrictions in my Screen Time settings. Which I tried to do and received this ExtensionKit.errorDomain error 15.


Now it looks like I have two problems to resolve‼️

Apr 6, 2023 1:45 PM in response to HirsuteJimbo

You might try this: Boot into the Recovery volume (boot with the Command + R keys held down  - Intel Macs) or  (How to Boot an M1 Mac into Recovery Mode), select Disk Utility and run First Aid on all available volumes. If an error is noted rerun till there is no error noted. Reboot normally and check to see if there's any change.


If that fails, reboot into Recovery volume and reinstall the system.

Apr 6, 2023 11:32 PM in response to DSharp_Paris

I am on a fairly new MBP (recently updated to 13.3). I didn't migrate any data to or from my Mac and still received the error. Seems the error can crop up for a variety of reasons. You had to buy a new Mac? Reinstalling the OS didn't resolve the issue?


If even a reinstall of the OS doesn't solve the issue then this needs to be addressed by Apple quickly.

Jul 5, 2023 10:07 PM in response to Equinoqs

Carky fixed it. Resolved this by doing the following. You'll need the root password (you can reboot normally tho):


# FYI: save all your work you're going to reboot
# cleanup/backup the iCloud/Accounts directory
md ~/Desktop/tempjunk
mv ~/Library/Application\ Support/iCloud/Accounts/* ~/Desktop/tempjunk
# reboot and then first try to open Facetime, it should save and view your internet accounts.
sudo shutdown -r now

I get the message "com.apple.extensionKit.errorDomain error 15." on my MacBook Pro macOS Ventura when I try to access Internet Accounts.

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