How can I stop Apple TV from buffering?

It’s been a while since anyone has posted about this but I stumbled across this thread today as I’m having these issues. Everything else works fine but Apple TV will buffer to no end. I can’t watch anything on it without getting annoyed and turning it off. Why is this still a problem?!


[Re-Titled by Moderator]

Posted on Apr 4, 2023 10:20 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2023 3:00 PM

Buffering, for my AppleTV 4K, began after AppleTV+ appeared on my HomeScreen in June 2023.


I discovered I could Select AppleTV+ Menu actions once I 'subscribed' to AppleTV+. But, Buffering DID NOT occur while using AppleTV+.


Only the 4 apps I'd used for several years were buffering: Paramount+,

PBS, Prime Video and the YouTube

free app ALL Buffered!


Reading messages from others on

discussions.apple.com, revealed

AppleTV+ is NOT a app, but is part

of the 'AppleTV 4K OPERATING SYSTEM'.


I've Turned Off every AppleTV 4K SETTING I didn't need, then OffLoaded in (Settings, General, USAGE, Manage Storage) the

3-apps I was not using. Buffering still occurred, but not as often AND for

Shorter time.


Eventually, after talking with a Apple

Help Agent, he agreed to send our

discussion to Apple Engineering to

question: Does AppleTV+ Presence

in my AppleTV 4K Operating System

create a 'constant data load' due to

AppleTV+ constant programming

updates?


It's been just over one week now.

I've received no response. So, I followed advice from 'discussions'

here to increase my BandWidth.


My increase from 50Mbps to 60Mbps 'has' reduced Buffering.

Now Buffering interruptions are

infrequent and very short.


It seems my modern equipment:

SONY 4K TV, Up to Date Ethernet

and HDMI Cables which I Tested with my Klein Cable/Port Tester, AND 60Mbps Signal aren't good enough for AppleTV 4K Streaming.


It might be time to find better service

and equipment elsewhere.


107 replies

Oct 12, 2023 12:15 PM in response to IdrisSeabright

Confusing! AppleTV plus first showed up on my Apple TV Streaming units Spring of 2023.

That's when my, and according to

other participants here their, buffering experiences began.

I tried Subscribing Apple TV plus

and had zero buffering with THAT

Streaming, so I cancelled the subscription to see what happened.

Buffering then, and now, is the same

problem it's been for most of 2023.

Again, I'll increase my Bandwidth to

see what happens.


Thanks again for your contribution to this, spreading, conversation

Oct 14, 2023 9:56 AM in response to Phil0124

Phil0124 wrote:


IdrisSeabright wrote:

Glad you got it figured out! Yes, we have more and more things connected to our bandwidth these days.
I'd just like to point out, that was the very fist line of my very first reply in this thread back in April. 😜

I doubt that the person to whom I was replying ever read that reply. The old Usenet etiquette of lurking first, reading everything before jumping in is long gone forgotten. ;-)

Oct 14, 2023 1:40 PM in response to ANorris80

Ever since the last update, we have been having issues too. Sometimes we will get almost to the end of an Apple TV + show or one we purchased, and it will suddenly look like it’s buffering and then stop and we can’t get back into it. I’ve tried restarting, unplugging, etc and sometimes it works. Today it happened and I can’t get it to work.


And, before I get suggestions about my Internet, we have the premium plan available at our provider and it is plenty fast enough. Apple TV and Apple purchased content are the only things having issues.

Oct 16, 2023 2:52 PM in response to Isabell237

It's good that you shared, much the same' Buffering question & remarks

which many of us have questioned with Apple Service for months.


This Forum, often, explains our

missing experience with Apple

Service & Physical Product(s).


We learn by trying, then this forum

educates us.


Product Materials and Apple Messaging are, at times, insufficient for operational faults. That's when this 'real advantage' here with experienced advice can

inform and guide us to resolution.


Three Cheers to the Contributors

who help turn our questions into

problem resolution!


Nov 3, 2023 5:15 PM in response to Kellen4

I believe most UHD Streaming is 'surmounting the upper threshold'

of our BandWidth 'if' we fail to adjust

our Equipment and Multiple Unit(s)

Streaming Simultaneously.


That's why my ISP-NID, Apple Router, AppleTV 4K, Compliant Ethernet and HDMI ports and Cables

have been Test Confirmed by me.


I'm fortunate to be a 'Single User' so I alone use my BandWidth.


Early 1990's HomeComputers, ISP's

and WiFi were oftenI, I conducted a Drive Around with my LapTop to discover what WiFi Signals were 'open to invasion'. Printers were the

greatest number of unprotected WiFi

then. I suspect many Business, Local

Government and Residential Users

had not read their Equipment Manuals then.


Today's Senior Citizens are stuck in the Dial-Up, CableTV and DSL days

because ISP's are STILL USING 1990's TERMS such as 'MoDem, Up/Download Speed' when ISP NID,

and BandWidth are the ACTUAL

Correct Terms.


Dumbing Down such fundamental information may help SELL Service & Equipment to uninformed Customers. But ISP's lie when using those 1990's Terms to describe FibreOptic Signal and Home Connectivity.


When Service is SOLD, Customer

SUPPORT is a BIG part of that Sale!

Nov 12, 2023 2:45 AM in response to Kellen4

As a streaming service Apple TV+ is rancid garbage. And yes I mean the app, even if you’re using an Apple TV, Apple TV+ is an app that runs on the operating system, it is not part of the OS but it’s good to know apples support employees are as full of s*** as their streaming service. I have a 1GBPS connection wired directly to my TV, I have 600 mbps throughput with 2ms ping speed, I can stream 4K gaming without a single hiccup. I have used multiple devices from Samsung tv to Sony tv to PS5 to an iPhone, a roku box, a windows pc. The buffering is so bad I can’t watch a show. Foundation is too terrible an adaptation to suffer through 10 prolonged buffering incidents in the first 4 minutes. Apple needs to fix their BS, this is the wealthiest company in the world and they can’t match the experience of my friends plex server on their hone broadband 2 continents over. An absolute joke.

Nov 14, 2023 9:28 AM in response to Lauren2424

I normally use the physical AppleTV 4K device which works fine, but I have been trying to get the AppleTV App to run. The App will not work on my TV because it is a Google version so I can't install it there.


When I download it on Windows 11 23H2, it crashes when I try to play anything. It should be noted, the version is shown as "Preview", and a warning states it may not run as expected. The faulting module is shown as combase.dll in the Event Viewer.


Since most of the App users are probably using one on their TVs, possibly the same thing is going on with them.


I was able to play a movie I had purchased with iTunes, and it ran fine, although it wasn't the full 4K version.


This is just follow-on information which may help verify the situation.




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How can I stop Apple TV from buffering?

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