Bluetooth connection issues Oticon hearing aids

My mom is getting very upset trying to use her new Oticon hearing aids. Like the rest of the people who have posted, one hearing aid is not connecting correctly. She is older and not use to technology. The Bluetooth is supposed make things easier. However if you have to reset daily the connection it is not. Apple & Oticon need to fix this problem. It is March 2024, when older model were working fine for other people what did the company mess around with the program. Seniors are not tech savvy. Her kids just wanted mom to hear better not be upset. I am asking the parties involved to do the right thing. Correct this software issue. Words from concerned daughter.

My oticon Intent II keeps disconnecting from bluetooth with my iphone 3rd generation SE, often during a phone conversation or while listening to music or audio book. I must turn off the phone completely to reconnect. So annoying. Why is this happening?

Joe - this seems to be an ongoing issue between iOS and oticon. I’m “elderly” (if over 80 makes you so) and very dependent upon my hearing aids to listen to podcasts, Audible, and news via my iPhone.

I consider myself pretty tech savvy as a retired engineer and can usually intuit my way thru software setup and electromechanical systems but this lack of compatibility between Oticon and iPhone really has me stumped as well.

The Oticon hearing aids tend to hop around without an apparent destination- I can be listening on my iPhone - loose the audio and then find that the Oticons have paired with my iPad without reason leaving me unable to re-pair with my iPhone which what I use to listen to my audio sources.

Elderly - or not - very frustrating indeed.

iOS and Oticon need to stop pointing fingers, get in a room and resolve these issues which have been ongoing for years now.

I an having similar issues with my Oticon hearing aids. I also filled out the feedback form. Hopefully the next update will correct it.

Thank you for joining the discussion, lilgrl078, and for sending feedback.

The more Apple knows about the extent of the issue, the more likely we will see any needful changes.

Ha ok exactly left aid was going out phone was in right pocket !! Wow that’s awful . I’m still in trial period I wonder if other companies like Phonak have the same issue

Wow . Exactly . Same here . Very disappointed. It’s week one with new Oticon . They may go back .

Thank you for your reply, I am getting replacement aids, I will let you know how I get on when they arrive.

Thank you for replying, and for letting us know, BrameldPF.

Great that you will keep us informed ... seems others may benefit from knowing too.

Cheers :-)

Wish I knew another product to use. Because I would have sent mine back and gotten something new. But I haven't found another hearing aid product that fewer connectivity issues.

I may get my old Oticon fixed . Bluetooth just unacceptable with new ones . I hear Phonak uses different Bluetooth technology anybody try them ?

If you find a company that connects better with Bluetooth, please let us know.

Done all the above still doesn’t work. Disgusting

My Oticon hearing aids will not let the Bluetooth pairing complete. As soon as they connected a bell tone plays and they disconnect.

My oticon hearing aides are no longer in my device list and I cannot connect Bluetooth phone to hearing aides