Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The installer information on the recovery server is damaged

Why is the installer information on the recovery server damaged

MacBook Pro 13″

Posted on Apr 5, 2023 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2023 1:42 PM

What is the exact model of your Mac and version of macOS currently on it? You can get this information by clicking the Apple menu and selecting "About This Mac". If you cannot boot into macOS, then you can get the exact model by entering the system serial number here:

Check Your Service and Support Coverage - Apple Support


What OS are you trying to install?


How are you performing the install? Running the installer while still booted into macOS, or from Recovery Mode, or Internet Recovery Mode, or from a USB installer?


My guess is the certificate for the installer you are using is expired.


1 reply
Question marked as Top-ranking reply

Apr 6, 2023 1:42 PM in response to Jonathannnn-Rodriguezzzz

What is the exact model of your Mac and version of macOS currently on it? You can get this information by clicking the Apple menu and selecting "About This Mac". If you cannot boot into macOS, then you can get the exact model by entering the system serial number here:

Check Your Service and Support Coverage - Apple Support


What OS are you trying to install?


How are you performing the install? Running the installer while still booted into macOS, or from Recovery Mode, or Internet Recovery Mode, or from a USB installer?


My guess is the certificate for the installer you are using is expired.


The installer information on the recovery server is damaged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.