Incorrect Longest Move Streak

Strangely enough, mine started working again. I assume Apple is working on the problem.

Yes: lots of people are having, or have-had, the same problem.

Apparently though, on a good note, it is just the display that is incorrect, your streaks and data appear to be saved properly in the background....

(Well, that's what I understand with my limited knowledge)

There are some fixes you could try throughout this thread. I tried some and nothing seemed to work about a month ago. Then all of a sudden, it just started working again about a week or so ago.

Sorry, no solutions, but some info....

I'm having a similar issue, but I'm concerned it's lost my streak information. Yesterday I backed up my iPhone to erase and restore it because I was having issues with something else. After I restored the phone, the Fitness app started having this problem.

On January 29, 2024 it shows my 457 day streak, but the next day I don't have the badge. Then, the following day, the badge reappears as a 35 day streak and says that my current streak is 35 days. I contacted Apple Support and they told me that it either hasn't finished restoring completely or that it didn't backup properly and the information is lost. I've tried hard resetting both the phone and the watch and still no fix. My only hope that all isn't lost is because this is a reoccuring issue with the streak resetting to 35.

All of my data seems to actually be there and clearly shows more than a 35 day streak so the information is there and the issue is only with the badge. This also isn't the only badge that seems to be affected. I only have perfect month badges from September 2023-January 2024 despite the data for the previous months with all rings closed being there.

I took your advice and tried this and it fixed my problem too!! The hard reset didn't do anything and neither did turning it off and on. It only fixed itself after the battery ran out and the phone died. When I turned it back on, it was fixed

Me too- super frustrating. I was over 500!

I was clearly at 2361 days. The unlocked badges show but are deactivated.

Same here, frustrated today that I was going to hit 500 days. Then my longest move streak reset to 35 days!! I have tried resetting watch and phone but no joy 😭

What was the solution?

Apple said to me it was a bug and would be fixed. All sorted itself out again a few days later and has been ok since. Didn’t lose anything thankfully.

Has anyone had problems with the fitness+ app not tracking properly? I’m at 4.86 miles walked, move is at 690 of 550 needed, stand is at 13 of 12 needed, exercise is at 23 of 30 min needed, yesterday I completed all but exercise on I was over 6 miles walked.

Same thing happened to me yesterday! I take my streaks very seriously and this really upsets me! Seems like we all have reset to 35 so it’s defiantly a bug on apple’s side. Hopefully a fix occurs soon and restores my correct numbers!

Same thing here. Today I was "awarded" with a 36 day streak (and probably a 35 day streak yesterday). However, I was at 700 days 2 days ago.

In the awards I now have two identical awards for today (the 36 day one being the "active" one, unfortunately.

This is very demotivating, Apple. Please fix this bug very soon!

Active badge and badge under "Close your rings":

It suddenly fixed itself! Up until this afternoon it was stuck at 36 days, then suddenly I received a notification and I’m back up to 997. Thank god! I was so looking forward to the 1000! Don’t know what happened but I did reset both watch and phone a few times in the past few days. It didn’t immediately fix the issue, but it did eventually resolve itself. Thanks and congrats on your amazing move streak as well!

Mine has been doing this off and on since last October. It will occasionally go back to being correct, only to pop back to 35 days. Very annoying, but at least it hasn't lost the actual count yet through these cycles.

I’ve had this issue for the first time today and can’t seem to resolve it. Sometimes the badge detail shows the correct count when I open it and sometimes it doesn’t. Are we still waiting on a fix from Apple for this issue?

I have closed all 3 rings since Oct 22, 2020. My move streak on 9/22/2023 was 1,066 days. I closed all 3 rings on 9/23/2023. After updating my watch to 10.0.1, my 9/23/2023 move streak became 664 days.

In the Fitness App calendar, I can still see every day since Oct 22, 2020 with all rings closed. 🤷