Call drop in iPhone 11

After ios 16.4 update, I’m experiencing call drop issues after 1min of every calls (both incoming & Outgoing / both ESIM and Physical sim)


If I speak in loud speaker (or) in AirPods, then no issues


Have tried all troubleshoot options (network resetting to factory reset) but nothing works


Unknown what to do with this iPhone11

iPhone 11, 16

Posted on Apr 6, 2023 4:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2023 6:28 PM

Hey gang, this is what I found. Please let me know if this works for you.

Go into SETTINGS,

First step is to click into "SIRI AND SEARCH", click CALL HANG UP and turn that off.

Second step. Go To "ACCESSIBILITY", click "VOICEOVER", than click "AUDIO", then turn off "AUTO SELECT SPEAKER IN CALL".

Im giving credit to two Geeks

Tahseen and Jagdish, thank you!


54 replies

Jun 1, 2023 1:31 PM in response to Alancito

Tf I don't understand the logic behind being battery the issue for random call drop/disconnect here! And if it's the battery that is causing the issue then why doesn't the issue persist when the call is on speaker, or on FaceTime/WhatsApp/telegram or any other VoIP call (irrespective on headset or speaker). The issue is only when the call is on headset (main/ear speaker ).

Jun 8, 2023 10:38 PM in response to Alancito

Yes, my iPhone 11 has its original battery with 80% health.


I am extremely frustrated with the recurring call drop issues on my iPhone 11, even though they were initially resolved after updating to iOS 16.4.1(a). Unfortunately, they resurfaced after updating to iOS 16.5.


It is disheartening that Apple has not prioritized this critical issue despite its impact on user experience. It is crucial for Apple to acknowledge and address this problem with utmost urgency and ensure a prompt resolution in the upcoming iOS 17.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Call drop in iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.