APPLE ID NOT FORWARDING EMAILS

Hey there and welcome to Apple Support Communities MUDEMUDE263,

We can certainly understand your concern and can help provide some insight.

We recommend checking out these steps for more information on how to setup and use Hide My Email and see if it matches up with your procedures.

" Set up and use Hide My Email in iCloud+ on all your devices

You can access Hide My Email on your iPhone, iPad, iPod touch, and Mac, and on iCloud.com if you or someone in your Family Sharing group has an iCloud+ subscription.

For an overview of the feature, see Create unique, random email addresses with Hide My Email and iCloud+.

Note: Make sure you’re signed in with the same Apple ID on each device. If you have devices where you’re not signed in with your Apple ID, you won’t be able to access Hide My Email on those devices.

Set up and use Hide My Email on your iPhone, iPad, or iPod touch

Your device must have iOS 15, iPadOS 15, or later.

1. On your iPhone, iPad, or iPod touch, open Settings.
2. Make sure you’re signed in with your Apple ID. If you are, you see your name at the top of Settings. If you don’t see your name, tap “Sign in to your [device].”
3. To keep your personal email address private, do any of the following:

• In Safari: Open a website, tap in an email field, then tap Hide My Email above the keyboard to generate a new random email address or use one you’ve already created for the website.
• In Mail: (iOS 15.2, iPadOS 15.2, or later) Open a new message window, tap the From field, then choose Hide My Email in the pop-up menu.
• In supported third-party apps: (iOS 16, iPadOS 16, or later) Open an app, tap an email field, then tap Hide My Email above the keyboard to generate a new unique, random email address or use one you’ve already created for the app.
• In Settings: Tap [your name] > iCloud, then tap Hide My Email. You can see and manage all your unique, random addresses.

For more information about Hide My Email on your iPhone, iPad, or iPod touch, see any of the following:

• iPhone User Guide: Use Hide My Email in Safari on iPhone, Use Hide My Email in Mail on iPhone, and Create and manage Hide My Email addresses in Settings on iPhone
• iPad User Guide: Use Hide My Email in Safari on iPad, Use Hide My Email in Mail on iPad, and Create and manage Hide My Email addresses in Settings on iPad
• iPod touch User Guide (iOS 15 or earlier): Use Hide My Email in Safari on iPod touch, Use Hide My Email in Mail on iPod touch, and Create and manage Hide My Email addresses in Settings on iPod touch "

For additional information, check out this link: Set up and use Hide My Email in iCloud+ on all your devices - Apple Support

These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.

Kindest regards!