Keypad
I have just purchased an iPhone14. The keypad works fine except that when on a call and asked to make a selection with a number. The number is not recognized. Does anyone know how to fix? Thank you!
iPhone 14 Plus, iOS 16
It appears that the DTMF (Dual Tone Multi Frequency) tones are not working on your iPhone when you are on a phone call. Please confirm that your carrier settings are up-to-date. Here's how 👉 Update your carrier settings on your iPhone or iPad.
If the issue remains, then I recommend that you contact your carrier since they will be able to provide guidance in resolving this issue.
Axel F.