OTHER/SYSTEM/CACHE does NOT “clear itself automatically when needed”!

• I have an iPhone X 64GB running iOS 16.3.1

• My mom has an iPhone 6S 16GB running iOS 12.something

• NEITHER of us can update our firmware(or even install apps, save pics, etc etc most of the time) because we’ve ALWAYS had an issue with the “Other” cache


My mom barely uses an 8th of the 16GB her phone holds yet the system INSISTS on holding onto JUST enough “Other” so that her phone can never have no more than between 0.3 - 1GB of free space at any given time.


I’ve been trying to help her update the firmware to the one it shows available for her phone (15.something.something) but no matter what I do it constantly says there’s not enough space to install it(when I delete enough apps to get it to even download at all).


The firmware WON’T install. I try even though she tries to rip my head off verbally and a bit physically too because I can’t get it to work and I’m taking up her time and she just wants to check her games.


Btw, it took me almost a week to get 2 of the 3 games of hers I deleted to download again… because the phone DOES NOT automatically free up space as needed as I keep hearing and reading ad nauseam. I still can’t get the 3rd one to download. I managed to get the other two, 1 every few days, by trying to update the firmware, failing again unfortunately to get it to install, and then deleting the downloaded file and IMMEDIATELY jumping over to the App Store to try to get a 100-something MB app to download in the 3.91GB of space I just opened up. And by the time I get the small app downloaded and installed, the rest of the 3.91GB of storage has again magically been taken over again by “OTHER”.


The bar at the top literally is a long gray rectangle with about an 8th of an inch or so of decorative coloring on the left side. It’s ridiculous and I guarantee that that stuff does NOT miraculously find free space when needed because I had to uninstall about 5-10 MORE apps on top of the 3 games. They managed to exist on her phone before I removed them to try to get the firmware to update/install yet only 2 could be reinstalled… and I had to fight the phone and lose a few more hours of time, while getting yelled at for keeping her from being able to play a game, just to get THOSE reinstalled.


This IS NOT ISOLATED TO MY MOM’S iPhone 6S btw.


My iPhone X has the same exact problem. I even got it replaced a year and a half ago through the warranty for other reasons ALTHOUGH the one I had replaced ALSO had that problem as well. At first I was thrilled because the “Other” bloat was gone. I thought that solved the problem. I was so extremely wrong because I checked the iPhone storage every few days and frustratingly watched that bloat return ALL THE WAY BACK to keeping my phone within a hair of the full 64GB within approximately a MONTH of getting the new replacement. It has maintained this “configuration” ever since.


If I were to get a new phone with more space, this would clearly NOT solve the problem. It’s the exact same on both iPhone X phones I’ve had as it is on my mom’s iPhone 6S. Different models, different amount of storage space, SAME EXACT PROBLEM.


I used to have the very first iPhone as well as the iPhone 3G after that. I never had this problem back then. At least I never noticed it because it never seemed to affect me like this.


I read TONS of threads where the same “solution” is copy/pasted as a response. It claims in multiple paragraphs that the problem isn’t a problem because it will free up all on its own when needed. I can guarantee that this is NOT the case.


I love iPhones but this is REALLY getting ridiculous. There’s clearly a problem with that function that is claimed to clear itself as needed because it doesn’t work. Every once in a while it’ll finally let me save something or whatever, but it is DEFINITELY not “as needed”… it’s days/weeks/months later when it suddenly feels like it and I can never figure out WHAT caused it to work at that moment.


If I could figure out what it was I would replicate it when I NEED it to free up space, as the phone doesn’t do so “on its own”… at least not “when needed”. I assume it has a different idea of “as needed” than the average user that has to deal with this problem day in and day out nonstop.

iPhone X, iOS 16

Posted on Apr 15, 2023 8:23 PM

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Apr 15, 2023 8:34 PM in response to SafftonR

SafftonR Said:

"OTHER/SYSTEM/CACHE does NOT 'clear itself automatically when needed'!"

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Troubleshooting iPhone Storage:


Try Removing Data from the iPhone itself...

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Use my two User Tips:

Apr 15, 2023 11:16 PM in response to TheLittles

• If I do what’s basically a factory reset(which is what the backup & reinstall is) not only will I lose the files saved in many of my apps, have months to years of problems getting back into my Google accounts because they can & will deny access to your account because reformatting makes the device appear to be completely new & unrecognized to Google, BUT within a month the bloat is right back making factory resets an unnecessarily regular “necessity” to clear bloat that won’t clear itself as it is claimed.


Also I notice that even though I remove pics/vids/etc from the gallery they ALL remain in the iCloud picture file and it’s impossible to go through 100s of 1000s of media that’s ever been on there since 2018 & figure out which were the ones I removed or backed up somewhere else & removed. There’s no option, when deleting from the photo gallery, that asks if I’d like to remove it from iCloud backup or not, but there NEEDS to be because a reinstall just brings back everything I’ve worked so hard to remove. I can’t remember everything I already backed up since 2018. I recognized some had returned when I got a replacement phone & restore from iCloud.


• I’ve removed 10s, 100s, even THOUSANDS of photos as well as many videos only to have my phone lock up for DAYS because it hasn’t actually removed anything I backed up to Dropbox & deleted. It in fact adds MORE bloat.


So the “what to remove” thing I’ve done many times over without space being freed. I’ve even offloaded apps but once reinstalled it goes right back to the same problem or worse.


I notice that all the apps are also holding onto massive amounts of unnecessary cache. So I have to delete them completely to get rid of the cache, but that removes some of my data. With many apps the cache just returns as soon as the next iCloud backup. I’ve turned off backup for those apps but only some apps will actually remove SOME of what was backed up already… the biggest cache hoarders refuse to even disappear from iCloud. So it returns to the phone despite all the trouble I’ve gone through trying yet another thing I discovered or read on the net as being an option to put a significant dent in the bloat.


And YES I always empty the trash folder even though it clears up nothing. It takes months to back up files before deleting them from the iPhone because I can only get through so many before I get a message saying my storage is full & to “delete some apps”. We’ve established that this doesn’t help because you may spend the next few days/weeks/months trying to get those apps reinstalled again.


Why is it that iPhone prefers I remove my apps instead of it removing the bloat it’s hoarding anyway? Isn’t that what it’s supposed to do according to the responses I, and people on here as well, keep getting? There shouldn’t be a need to reformat our phones or delete apps if this ACTUALLY worked the way it’s claimed to work.


I’ve been noticing this since the first iPhone X that this current one is a replacement for. I then realized it was happening to my mom’s iPhone 6S exactly as with my phone when she asked me why all her apps except Facebook, Safari, and Mail had been removed and I had to disable automatic offload on her phone because instead of clearing the junk out “as needed” it was offloading any app she hadn’t opened in the last day or two. That’s NOT how a smartphone should be prioritizing its storage space management (i.e. putting a higher priority of importance on junk and cache than it puts on user data and user apps).


I thought it would be addressed in firmware updates just as with any other bugs, patches, etc, but I’ve never noticed any change in the problem. It continues to persist and only frees up some space every so often for unknown reasons… NOT “as needed”.


So here’s what I’m curious about… has anyone aside from myself, someone who has the power to fix the problem with the cache not freeing up on its own (aside from processor speed and the absolute bare minimum of cache that DOESN’T take over as much space that happens to be a GB or less short of the physical limit of the phone’s capacity), ever thought about the fact that if the stated purpose being that holding onto cache “makes iPhones load stuff faster” ceases to work to that advantage if the programming is hoarding every scrap of cache it can possibly fit on the hard drive? If it doesn’t release its grip on junk that doesn’t serve the function of speeding up anything then the entire purpose is defeated because it is now making everything take forever, or crash completely, and many other things that make me WISH an app would open just a bit slower if it fixed the problem of it crashing or not opening at all or never being able to record video because there’s never enough space to record or even play back an existing video. That space is being used by junk that doesn’t enhance the experience at all because NOTHING on my phone needs 20-30GB of cache to operate faster & more efficiently.

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OTHER/SYSTEM/CACHE does NOT “clear itself automatically when needed”!

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