Missing boxes from mail on iPhone.

I deleted my email account on my iPhone and re-entered it. I now have no sub-boxes, ie: trash, junk, spam, etc.(just mail box). How do I get these back?

iPhone 13 Pro, iOS 16

Posted on Apr 16, 2023 10:34 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2023 2:09 PM

Hello LegalChick627,


Thank you for using Apple Support Communities. Sounds like you're not able to see specific mailboxes after re-adding your email account. If so, we'd like to help out and recommend some troubleshooting you can try. These steps should be able to help sort this issue out. Let's start off by following the steps listed in this resource here: Organize email in mailboxes on iPhone - Apple Support


1.) Open the Mail app.

2.) The page where you can see Mailbox, you'll see an Edit button on the top right corner, tap on it.

3.) Scroll through the list of options and make sure you put a check mark on the mailbox you want to appear.

4.) Tap on Done.


We hope these steps are helpful. Thank you for using Apple Support Communities. Take care.


1 reply
Question marked as Top-ranking reply

Apr 18, 2023 2:09 PM in response to LegalChick627

Hello LegalChick627,


Thank you for using Apple Support Communities. Sounds like you're not able to see specific mailboxes after re-adding your email account. If so, we'd like to help out and recommend some troubleshooting you can try. These steps should be able to help sort this issue out. Let's start off by following the steps listed in this resource here: Organize email in mailboxes on iPhone - Apple Support


1.) Open the Mail app.

2.) The page where you can see Mailbox, you'll see an Edit button on the top right corner, tap on it.

3.) Scroll through the list of options and make sure you put a check mark on the mailbox you want to appear.

4.) Tap on Done.


We hope these steps are helpful. Thank you for using Apple Support Communities. Take care.


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Missing boxes from mail on iPhone.

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