Apple Arcade

I received an no_reply email due to the charge of subscription was declined for Apple Arcade that I did not make a purchased. Please help to verify

Posted on Apr 17, 2023 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2023 3:50 PM

Possibilities...


1: There are scams pretending to be Apple, seeking to acquire your credentials when you log into the "Apple" website via a link in the message. Mail messages, text messages, etc. If so, ignore it.


2: See if there's an associated bill here: Subscriptions and Billing - Official Apple Support — that would mean your Apple ID was compromised, or that you're in Family Sharing and will want to check with the other members.


3: If the attempt was real, but was not associated with any of your Apple IDs, then check with your financial provider, as this might have been a fraudulent charge.

1 reply
Question marked as Top-ranking reply

Apr 17, 2023 3:50 PM in response to qh_vn

Possibilities...


1: There are scams pretending to be Apple, seeking to acquire your credentials when you log into the "Apple" website via a link in the message. Mail messages, text messages, etc. If so, ignore it.


2: See if there's an associated bill here: Subscriptions and Billing - Official Apple Support — that would mean your Apple ID was compromised, or that you're in Family Sharing and will want to check with the other members.


3: If the attempt was real, but was not associated with any of your Apple IDs, then check with your financial provider, as this might have been a fraudulent charge.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Arcade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.