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Apple Watch ultra passcode wrist detection not working

I noticed Apple wallet is not allowing me to ad credit cards to AW Ultra wallet. I get message passcode needs to be set. I have passcode set and wrist detection on. When I remove AW from wrist a set on counter top and reapply watch I am not required to enter passcode. In addition the only toggle on watch or in watch app on iPhone that I can use under passcode screen is wrist detection all other toggles are grayed out. Finally I have wiped and reset AW Ultra 3-4 times. I have restored from back up and I have set up as new watch. At set up I have set up 4 digit passcode. I have tried turning off blue tooth removing from wrist and applying. This is my 3rd Apple Watch. I have never had issues with watches before. Also I bought Watch from Apple in January 2023. Wallet worked then as did detection. I believe it is Watch Os issue with last upgrade. Please help I use watch for everything.

Apple Watch Ultra, watchOS 9

Posted on Apr 18, 2023 2:00 AM

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2 replies

Nov 19, 2023 7:42 PM in response to LD150

Just got off the phone with tech support and they surely were nice enough to figure out the issue. I was just about ready to go into apple and have them replace my phone. So i described the whole thing in the same method you just did and its SCREEN TIME. Turn it off and or play with the settings in SCREEN TIME. The lady said she has been witnessing screen time act up screwy and altering other features in the watch. I got my grayed out settings to come back on.

Apple Watch ultra passcode wrist detection not working

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