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Touchbar just randomly went to a blank white. Still responsive but is all white out and lit up and I can't tell where the buttons are visually. I've done everything from YouTubing methods, shutting down, restarting, restarting SMC, restarting in safe mode, etc. Nothing corrected the issue. I have never dropped or had my laptop near water or caused any damage to cause this problem. I am wondering what to do next?
Bombshellx wrote:
Touchbar just randomly went to a blank white.
Still responsive but is all white out and lit up and I can't tell where the buttons are visually.
I've done everything from YouTubing methods, shutting down, restarting, restarting SMC, restarting in safe mode, etc.
Nothing corrected the issue. I have never dropped or had my laptop near water or caused any damage to cause this problem. I am wondering what to do next?
If this is Intel Mac —and a software issue— the best you can do is both:
resetting the SMC Reset the SMC of your Mac - Apple Support
resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
if no resolve—
Hardware issues are best dealt with over the counter...
Check your coverage
My Support - Official Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Bombshellx wrote:
Touchbar just randomly went to a blank white.
Still responsive but is all white out and lit up and I can't tell where the buttons are visually.
I've done everything from YouTubing methods, shutting down, restarting, restarting SMC, restarting in safe mode, etc.
Nothing corrected the issue. I have never dropped or had my laptop near water or caused any damage to cause this problem. I am wondering what to do next?
If this is Intel Mac —and a software issue— the best you can do is both:
resetting the SMC Reset the SMC of your Mac - Apple Support
resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
if no resolve—
Hardware issues are best dealt with over the counter...
Check your coverage
My Support - Official Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Yes, it is an 15-inch, 2018 Intel.
MacBook Pro Touchbar fully lit up LED bar
