Apple Card still tied to old Apple ID

So I’m in a tricky situation, my father signed up for the Apple Card years ago under my Apple ID on accident and has racked up money over years of use, and simply can’t close the card at all. I need this transferred and have called Apple Constantly with that same response, how can Apple have such an issue for this use case if we can provide proof of the actual users by requesting info? Should I contact Goldmansachs? So sick of having this on my device, I myself can’t even sign up for one because of this **** card on my phone.

Please follow these instructions to the letter.

Change your Apple ID - Apple Support

Once you’ve changed you email please allow 48 to 72 hours for both Apple and Goldman Sachs services and systems to update.

Apple Card is forever tied to the Apple ID where it was requested as is the new Savings account. It cannot be moved to another Apple ID.

Your best bet, is to simply close that Apple Card account and apply for a new one on the new Apple ID.

click here ➜ How to close your Apple Card account - Apple Support

Or better yet, keep using the old account, and simply update it to a new email address as suggested by Jeff above.

You should have updated the existing Apple ID to a new email address if you wanted to get rid of the original email address. Creating a completely new Apple ID should only be done as a last recourse. It requires a lot of work and the loss of all content, purchases and the Apple Card associated with the old Apple ID.

The confusion on this issue is the misunderstanding of the User Name and Password aspect of your Apple ID/iCloud account.

If you talk to Apple Card support at Goldman Sachs they’ll tell you it can’t be changed and from their perspective it can’t be changed. All this means in an overall sense is Apple Support at Goldman Sachs can’t change your Username. GS employees do not have access to changing your user name or password.

Apple Support and account owner can change username.

You do not want to create a second Apple ID/iCloud account.

You want to just change the Username to the email you want to use.

This Apple support article explains the steps required to change the email you use for your Apple ID/iCloud account.

Change your Apple ID - Apple Support

It usually takes 48 to 72 hours before the Apple systems and Goldman Sachs servers/systems to update and sync.

Here’s how you confirm the change. Update your username/email change by calling Goldman Sachs Apple Card support in 3 or 4 days after you complete the process.

Call Goldman Sachs Bank: (877) 255-5923

The misunderstanding that people operate under is that the email is the account.

The email address is just the user name used for logging in to the account. The email address can be changed. Please see support article below. A better way to think of it is as an iCloud account and you have credentials to log into the account.

The issue is multiple iCloud accounts. Apple Card Mastercard accounts are locked/tied to the iCloud account used when the card was first applied for. But the email login for the account can be changed.

Change your Apple ID - Apple Support

When you change the email address, you can use any email address not already associated with another Apple ID.

The tricky part may be getting back into that original account to change the email address. You can use the article below to learn how to gain access to an >old/unused< Apple ID account.

https://iforgot.apple.com/

https://www.imore.com/how-reset-apple-id

Once you have the email address you want to use and the account setup, it takes 3 to 5 days for everything to sync between Goldman Sachs and Apple systems/servers. So, be patient and you’ll be good to go with your Apple Card account.

I’ve resolved this issue many times in the past. Please give me a little time to review my notes.

One question while I review, is the new email you want to use associated with another Apple ID/iCloud account. In other words, you only have one Apple ID?

Apple_Customer_ wrote:

Phil,

"Apple Card is forever tied to the Apple ID where it was requested. It cannot be moved to another Apple ID." I can change the email address associated with any other credit card I have, zero issues performing that task. It's astonishing to me that a company as massive and advanced as Apple has no way to correct what is clearly a bug on their end. I don’t see how that’s a best bet and would make the entire process vastly more complicated than simply being able to edit the email address tied to it.

If you changed the email address on the existing Apple ID, then you did not create a new Apple ID. Updating the email address does not in any way create a new Apple ID, so your Apple Card account and Savings account do not need to get moved to a different Apple ID. It's still the same Apple ID.

The change may take a while to propagate to other services, including the Apple Card. You may need to contact Goldman Sachs to update the email address they have own file for you.

"You should have updated the existing Apple ID to a new email address if you wanted to get rid of it." That's exactly what I did.

You sad you created a new iCloud account, and your question titled says "still tied to old Apple ID". Implying you created a new Apple ID all together.

An iCloud account is in an of itself an Apple ID and cannot be used as the email address for a different Apple ID. If you simply used the iCloud email address that was already associated with your Apple ID, then you did not create a new Apple ID. Your Apple Card is still tied to the same Apple ID.

This is why it's important to explain clearly what you did.

In any case, the email change assuming it's still the same Apple ID, should propagate eventually to the other services.

You do have 2 Apple ID accounts. This changes the game. If you want Phil or I can help you get your User Name/email associated with the account that is associated with your Apple Card MasterCard and Savings Account.