You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to update my SE (first gen), and have reset the device. I was then going through the set up from the Hello screen and came to a screen that says "unable to activate, please restore and install latest version of IOS". I thought a reset automatically updates the IOS? which is why I did the reset in the first place... How can I update this device now as I can't get past this screen?
Earlier iPhone models
Hello Sunshinencolour!
Here’s how to Restore an iPhone, iPad, or iPod touch that needs a newer version of iOS or iPadOS - Apple Support.
If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support, please tap here.
Here’s how to Restore your iPhone, iPad, or iPod to factory settings - Apple Support.
Also, how to Restore your iPhone, iPad, or iPod touch from a backup - Apple Support.
If you can't update or restore your iPhone or iPod touch - Apple Support, then this link may be of assistance.
Yes, I did throw a bunch of links in here, hoping that you’ll find the right one that will prove to be helpful.
However, if you have further questions, feel free to reach out to us, and we’ll be happy to help!
Good Luck!
Hello Sunshinencolour!
Here’s how to Restore an iPhone, iPad, or iPod touch that needs a newer version of iOS or iPadOS - Apple Support.
If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support, please tap here.
Here’s how to Restore your iPhone, iPad, or iPod to factory settings - Apple Support.
Also, how to Restore your iPhone, iPad, or iPod touch from a backup - Apple Support.
If you can't update or restore your iPhone or iPod touch - Apple Support, then this link may be of assistance.
Yes, I did throw a bunch of links in here, hoping that you’ll find the right one that will prove to be helpful.
However, if you have further questions, feel free to reach out to us, and we’ll be happy to help!
Good Luck!
Unable to activate after factory reset
