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Macbook air 2020 M1 USB-C Port

Hello,


After a recent update to Ventura 13.3.1 i noticed one of my ports isn't charing. it does pick up other usb-c devices like a usb-c hub but it will not charge. that usb-c hub has a port for charging the mac as well and when i connect it the hub ceases to work. any help in this matter would be greatly appreciated.

Posted on Apr 21, 2023 2:36 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2023 4:40 AM

Hi,

Try to check your MacBook Air with Apple Diagnostics if it reports USB-C port error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, I think it's a updater bug, so you should contact Apple Support to tell them about the circumstance you face with now or feedback directly to Apple.

Official Apple Support

Feedback - macOS - Apple


1 reply
Question marked as Top-ranking reply

Apr 21, 2023 4:40 AM in response to angelitoofdeath

Hi,

Try to check your MacBook Air with Apple Diagnostics if it reports USB-C port error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, I think it's a updater bug, so you should contact Apple Support to tell them about the circumstance you face with now or feedback directly to Apple.

Official Apple Support

Feedback - macOS - Apple


Macbook air 2020 M1 USB-C Port

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