Ipad screen has a massive grey bar through it??
Ipad (not wifi)
Ipad (not wifi)
I have the exact same problem. Used my ipad 1 yesterday morning and went out for the day, came home and picked it up to use and multi coloured bar across centre of my pad. Phoned apple today and they offered me a new like for like iPad 1 for £206.
Tempted to buy a new LED screen and fit it, should cure the problem I believe
I have the grey bar in the middle. My son in law said that I burned the screen by not selecting a correct option for screen saving. So glad I have not caused this, since this was a gift. Disappointed in Apple Product. :(
I had my screen repaired at www.techknowspace.ca in Mississauga/Toronto for $159.99. Works great now! A lot cheaper than Apple Canada's offering of $250 for a refurb replacement!!! Now onto fixing my 2year old iMac that just died for second time in 1 month. Getting a little P-O'd at the ***** warranty on what is pitched to be a superior product with a superior price tag!!!
I had the exact same problem recently; I woke up one morning to have found a large grey bar across the screen of my IPad 1st Generation 64 gb. When I went to the store I was told that "this happens" and that "some IPads are faulty". Then I was given a lecture about how I should have purchased Apple Care because it was no longer covered under warranty. Repairing the screen would cost me $250. Seeing as I bought the original IPad for $750, I don't understand why on earth they think I'd be willing to invest $1000 in a product that apparently can just break overnight. Sadly I think I'm just going to bite the bullet and buy a Kindle Fire. Definitely a disappointing day, and definitely very disappointed in Apple, seeing as this seems to be a common issue that they haven't addressed. If anyone is trying to get a case together addressing this issue please let me know.
I bought the new ipad in May of 2012 and was happy with it until about nov-dec 2012. The right side of the screen started going grey with lines through it. It would eventually resolve itself but started happening more frequently. I couldn't back up my data before I did a restore because it had gotten so bad that I was unable to unlock the passcode to do the backup. Did a restore anyway. Lost everything. Very ******. I also stopped using the griffin survivor case at this time. The problem still happens but less often. In hindsight I remember that putting the ipad into the case was sometimes quite tight to snap the clips into place. Maybe caused pressure on the touch screen? I bought my ipad in Vancouver and now live in Sao Paulo. There is no apple store but there are service providers. I hope my warranty still covers any hardware issues. Regardless, it's samsung from here on in. Fu Q apple
Gray bar of death struck my daughter's ipad1 just as described in so many of the posts here. Based on what I had read in the posts my expectations were low that the Apple Store would do anything decent to fix or replace the defective ipad1. Wow was I wrong! $99 to replace it with a NEW ipad1, three month warrenty, no hassle, no haggling, and the rep was serving us within 5 mins. of walking through the door even though the place was packed. Apple Store, La Cantera, San Antonio, Texas, and especially our rep Chris G., you are AWESOME! Thanks!
Same thing with the IPAD 2. Two weeks it happened that the grey bar appeared. Went to the apple store and it was a really frustrating experience. My IPAD is 20 month old and I have not purchased the apple extensive care plan, as I expected a product this expensive to last longer than two years. Oh, how wrong I was .I got offered to either buy a new ipad2 with a 10% discount (i.e. 40 €) or to get a refurbished one for 230 €. This is ridiculous. The discussion with two store managers went nowhere. So I am stuck... any one any advise. Maybe some Apple representative to comment on this?
I would really like to hear from Apple about this... I use my iPad constantly for travel and it's always been such a good device. Today out of nowhere though it has grey bars across the screen... I tried resetting it... restoring it... I looked online to try to find out what's going on, and I can't get any answers... I've read that it was caused by the logic board, screen, misc. faulty hardware but no deff fixes. I have to fly out tomorrow and don't have time to take it to the apple store now. 😟 If anyone has any advice I'd really appreciate it,
😟 I have the original iPad, and had no idea when I put my perfect little iPad to bed last night that it would be the last time I would be able to use it fully functional. Everything that everyone is saying lines up with what I woke up to this morning. I tried the same things as y'all thinking that this was like the "black screen of death" that it had survived not too long ago. I am able to log in (because I am guessing the placement of numbers that I have memorized over the use of my ipad), and the touch sensitivity is in no way affected. The problem is that I just can't see what is behind the gray (sometimes completely black) bars. I know that typing this is in no way going to fix anyone elses problem, but I feel such a loss, that it helps me. You don't spend money on something so expensive, take good care of it, use it daily, and expect it to tear up. It's a little emotional. So, good luck to all who have had this problem. I pray that you can fix it and if I can I will let you know. Hopefully this will at least comfort and validate someone else who has had this issue.
Same thing just happened to my first gen ipod, which like many people on here I got in Dec 2010. Would be nice to have a newer one, but don't have any pressing need, and this one was seving my purposes just fine. Heading to the genius bar armed with this thread tomorrow to see what they can do.
I was just lecturing my children about not looking after the ipad properly until I came across this email thread. We have the exact same problem on a Ipad first generation purchased in June of the first year they were issued. I suppose being 'Apple' that means I'm screwed? If so, I don't think I will be buying another one from them! Of to the genius bar, for me!
No luck at the Apple Store unless I wanted to pay $250 for a refurbished 1st gen replacement. No deal. They say unless Apple acknowledges that its a known problem they can't do anything. Just to try another longshot tactic, I posted a photo of my screen on Twitter, and told people who have a similar problem to retweet. Encourage everyone else who has the problem to do the same.
http://twitter.com/johnhalldesign/status/362055835377090561/photo/1
Scratch up another grey blurred bar across an iPad2 screen. Touch screen function is fine, all other systems go - sure is frustrating. I'll be heading off to the Apple Store to see what help I can get in Australia, but from all the posts above I know what to expect...
With over 35,000 views on this post you might have thought someone from Apple might comment?
I just got a new iPad 4 and was thinking of selling my iPad 1st generation then this suddenly happened to my device. Somehow my iPad 1st generation knew I got a new device and got jealous! Anyway, mine isn't a complete gray bar but a fuzzy rainbow stripe...similar but not exactly the same. So a few thoughts....
1) It seems some stores are willing to help, others are not and some strike the lottery when they get a free replacement. If you get a free replacement, give the store details and maybe a employee name? We can all go there for the same!!!
2) It isn't clear if this is a screen issue or a logic board....some have said they got this fixed with a screen replacement but can anyone verify if that was all that was done? Replacement screens are fairly cheap on eBay and simple install.
3) It is a really poor experience when different stores have different policies...makes me wonder if I went to five different Apple stores, what would happen at each?
Yeah, i got the same story. $250 for a "new" original ipad 1st gen that would suffer from all the same annoying (but tolderable) out of date technology issues my 1.0 suffered from before the screen went completely bonkers. Not worth it for what isn't really a necessity for me. Did talk to the manager who offered to give me 20% off a new current version ipad, but that would still cost me something like $400 to replace. She also said I could try dealing with Apple directly and gave me a number to call there. Havn't had time to follow up yet, though.
Ipad screen has a massive grey bar through it??