Ipad screen has a massive grey bar through it??

I turned on my Ipad this morning, and it seemed to be working just fine, except that there was a thick, pixilated grey bar right through my screen. I tried restarting it several times, but nothing changed. I connected it to power and it didn't go away. I haven't tried connecting it to my computer yet, as my computer is broken at the moment (not my fault, I'm just really unlucky) but I'm pretty sure this is a hardware problem, so that wouldn't help anyway. I haven't dropped my ipad, put it in heat or humidity, got water on it, put it in extreme cold or treated my ipad roughly. It stays in a case safely on my desk whenever its not in use. I have only had it for just over two months, so I am very annoyed that it has broken after such a short time. Anyone have any advice?

Ipad (not wifi)

Posted on Aug 18, 2010 4:36 AM

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97 replies

Jan 27, 2014 7:36 AM in response to m.june

Ipad2 purchased 4-11-2011. After $800.00 and 33 months of careful usage, I now have 4 faint gray horizontal line on my screen. After reading these posts, looks like Apple has a known problem that they are not willing to own up to.


I have spent thousands of dollars w/Apple. Mac book w/retina, solid state, 2 iPhones....... The old Steve Jobs arrogance is shining brightly!

Feb 4, 2014 8:03 AM in response to m.june

So I have the faint gray bars - 4 of them, running horizontally across my screen. Took iPad (33 months old - out of warranty) into Apple store. Sarcastic, condescending teenager tells me: it's probably 1. Ur screen protector 2. The ridges on ur case that touch the screen when it's closed. INHO, it's not. When I mentioned all the complains from this discussion, he replied with: x amount of iPads sold, u can't go by a few hundred complaints. Apple has gotten too big to fail. They don't care about their customers. Fat chance I will be buying any apple products in the future.

Jul 10, 2014 10:19 AM in response to m.june

Doing a back up and restore, several times, did the trick. I was getting ready to go to the Apple Store to exchange my iPad, when I took away the leather cover and, there it was: the iPad turned on. Took it to the store, all tests showed the iPad is in perfect condition (iPad 2 32 GB). Many are saying this is a hardware problem, I beg to disagree. It is a software problem. You need to wipe out your iPad and restore the original software. As long as you can see your iPad on iTunes, there is hope.


Josh

Jul 10, 2014 10:24 AM in response to m.june

Resore the original software, restore the software. I had the same problem and it is a software problem. My is back to live. Also, make sure that, if you have an AT&T or Verizon version, your SIM is replaced by Apple. Restore the software several times with the latest iOS version. Let it rest for a day. As long as you can see the iPad in iTunes, you should be ok.


Josh

Feb 22, 2015 4:37 PM in response to m.june

I had this happen to my ipad 1 which I got in Jun of 2010. It happened in June of 2014. I have restored and reset it multiple times. While the bar [about 1.5 inches wide dead center from long side to long side had gotten lighter and darker, it never goes away. I've had it in the OEM case the whole time and I did not drop it.


I can tell you that it HAS TO BE hardware related.

Aug 9, 2017 8:10 AM in response to m.june

I am having the same kind of problem except my lines change color, sometimes there is a lot of white with green blue and pink. sometimes vertical sometime horizontal. Sometimes I can see a little of the screen and sometimes nothing. Then the screen will turn black. Sometimes it doesn't do it for hours and other times it starts when I just turn it on. I did a soft reset and it didn't help, then I erased everything and restarted. Called Apple and they wanted me to erase everything again and not load it from my backup. I didn't do it because it's ridiculous. All the backup was on my old iPad 2 and everything worked fine. My new pro is less than a week old. So frustrating! Have an appointment at the Genius bar today. Sure hope they can fix it.

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Ipad screen has a massive grey bar through it??

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