You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
my AirPods Max can not work. it connected with my phone but no sound I try every way like resetting the phone restart my phone restart and also reset the the AirPods, delete it from my phone Bluetooth
[Re-Titled by Moderator]
Hi there marei611,
Thank you for posting to Apple Support Communities.
We understand your AirPods Max are not working when connected to your iPhone. Is that correct?
We're happy to help. Make sure your iPhone is up-to-date with the latest iOS software. Before updating, we recommend backing up your iPhone first. These articles can be of help. When you back up, you can back up using a Mac or PC rather than iCloud if you choose.
How to back up your iPhone, iPad, and iPod touch
Then, test if the issue continues. If it does, reset the AirPods Max. See "Return AirPods to factory settings" here: Unpair, restart, or reset your AirPods - Apple Support
If you continue to have issue, we recommend contacting Apple Support: Get Support
Take care.
AirPods Max connected to iPhone won't work
