AirPods not connecting
My AirPods were connecting to my phone but the audio is coming from my phone still. I tried resetting my AirPods and changing the output but it would just spin and do nothing. Any suggestions of what I should do?
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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My AirPods were connecting to my phone but the audio is coming from my phone still. I tried resetting my AirPods and changing the output but it would just spin and do nothing. Any suggestions of what I should do?
Hi KiahKoa
welcome to the Apple (user-to-user) Community.
Re: AirPods not connecting : the audio is coming from my phone still.
Resetting the airpods and changing the output setting on the phone were great steps to try.
You might want to try updating the phone to the newest compatible iOS version.
Eg: About iOS 16 Updates - Apple Support says iOS 16.5.1 is the newest update
or
if already updated, try restarting the phone (often restores order) Eg: Restart your iPhone - Apple Support
The AirPods firmware would automatically update when paired with an up-to-date device:
About firmware updates for AirPods - Apple Support
________________________________________
If you still need help: Here's a few suggestions:
You might want to check that you are only connecting AirPods to one device at a time
(Eg may not be switching between multiple devices.) Switch your AirPods to another device - Apple Support
See if turn off / turn on bluetooth helps
See if the audio plays through the earphones in airport mode
Could an open app (eg Game with audio) be "over-riding" the earphones audio
Check that no speck of dirt or wax is blocking a speaker:
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Headphone Accommodations works with AirPods Pro:
Customize headphone audio levels on your iPhone or iPad - Apple Support
and what to do:
If the sound from your wireless headphones cuts out or is distorted - Apple Support
__________________________
More support . info. if needed:
AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
iPhone Support: Team:
(There's a "Get Support" link at the bottom of their webpage)
iPhone - Official Apple Support
All the best :-)
Hi KiahKoa
welcome to the Apple (user-to-user) Community.
Re: AirPods not connecting : the audio is coming from my phone still.
Resetting the airpods and changing the output setting on the phone were great steps to try.
You might want to try updating the phone to the newest compatible iOS version.
Eg: About iOS 16 Updates - Apple Support says iOS 16.5.1 is the newest update
or
if already updated, try restarting the phone (often restores order) Eg: Restart your iPhone - Apple Support
The AirPods firmware would automatically update when paired with an up-to-date device:
About firmware updates for AirPods - Apple Support
________________________________________
If you still need help: Here's a few suggestions:
You might want to check that you are only connecting AirPods to one device at a time
(Eg may not be switching between multiple devices.) Switch your AirPods to another device - Apple Support
See if turn off / turn on bluetooth helps
See if the audio plays through the earphones in airport mode
Could an open app (eg Game with audio) be "over-riding" the earphones audio
Check that no speck of dirt or wax is blocking a speaker:
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Headphone Accommodations works with AirPods Pro:
Customize headphone audio levels on your iPhone or iPad - Apple Support
and what to do:
If the sound from your wireless headphones cuts out or is distorted - Apple Support
__________________________
More support . info. if needed:
AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
iPhone Support: Team:
(There's a "Get Support" link at the bottom of their webpage)
iPhone - Official Apple Support
All the best :-)
AirPods not connecting