Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

iPhone 14 Pro overheats

I received my new phone 4 days ago and it’s been getting really hot randomly. Not just when I have it on charge, but when I’m talking on it, playing a game or just listening to a podcast! Does anyone know if Apple will replace a phone with this issue??

iPhone 14 Pro, iOS 16

Posted on Apr 25, 2023 1:22 AM

Reply
Question marked as Best reply

Posted on Apr 25, 2023 1:28 AM

Read this support article very carefully:--> If your iPhone or iPad gets too hot or too cold .


If you still think your 14 is overheating, for your peace of mind I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Apr 25, 2023 1:28 AM in response to Ceejay2008

Read this support article very carefully:--> If your iPhone or iPad gets too hot or too cold .


If you still think your 14 is overheating, for your peace of mind I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iPhone 14 Pro overheats

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.