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I have had to change my password for my tiscali.co.uk email account (managed by Talktalk) and have followed all the instructions but my Mac cannot verify the account and password for some reason. I know that both are correct because I have them operating perfectly on a Windows 10 PC.
Has anyone else had a similar problem?
It's likely a separate APP password from he eMail PW. here's changes on other eMail providers...
Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…
Then you may need Ways to securely access AOL Mail…
https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Or it may just need an App Password...
https://support.google.com/mail/answer/185833?hl=en-GB
Yahoo has gone to this too...
https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html
Yahoo App password…
Generate and manage third-party app passwords
Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.
https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html
Using app passwords with apps that don't support two-step verification (microsoft.com)
What about application passwords? Will that keep working?
If application passwords are being used for MFA (Multi Factor Authentication) along with basic auth as another auth mechanism, then when basic authentication is disabled, app passwords used for MFA will stop working too.
Where can I find more information?
There are several resources that we wanted to provide here as additional reading:
It may just need an App Password separate from the gMail password…
https://support.google.com/mail/answer/185833?hl=en-GB
Apple Mail won't sign in to Google account - Apple Community
Note from PrestoWebDesign…
Trying to add Gmail account to Apple Mail… - Apple Community
I have had similar problems with Mail and since a recent OS update my Mail no longer works and I am having to use my mail through online Google.
Apple have messed up the App and try and blame Google. They problem is related to how Mail verified the accounts. I had two Gmail accounts that now no longer work. An oldish Mac using High Sierra.
I have spent hours and hours including reinstalling the High Sierra!
if you find an answer I would love to hear. I am not buying or paying for another App and will not buy a new computer. This is what they seem to want??
I should say that I have High Sierra version 10.13.6
Nice try - Talktalk does not have an App so non-starter, I'm afraid.
Sounds exactly the same as with me. I have wasted hours on this. Apple support has been useless. I have been through deleting all references to talktalk and tiscali on Keychain to no avail.
Correct, neither do the others... you'd be creating a password for your Apps that are not secure enough. like Mail, a second one.
Tiscali/Talktalk email verification issue in Mail following change of Tiscali/Talktalk password
