Apple Music personal station

My personal radio station, any radio station, and create a station do not work on my Apple Music account. I also tried on my iPad. Same results

Any solutions?

iPhone 14 Pro

Posted on Apr 28, 2023 8:21 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2023 6:49 AM


Hello dk199,


Thanks for that info.


Is your device updated to iOS 16.4.1? How to update to iOS 16 or iPadOS 16 - Official Apple Support


Is this occurring on Wi-Fi or cellular? Can you test by turning off Settings > Wi-Fi and using only cellular? Does it work then?


If it does, it would point to some issue with that network you are connected too.


If not, any other alerts or error codes you can provide in addition to that alert?


Thanks.

7 replies
Question marked as Top-ranking reply

May 1, 2023 6:49 AM in response to dk199


Hello dk199,


Thanks for that info.


Is your device updated to iOS 16.4.1? How to update to iOS 16 or iPadOS 16 - Official Apple Support


Is this occurring on Wi-Fi or cellular? Can you test by turning off Settings > Wi-Fi and using only cellular? Does it work then?


If it does, it would point to some issue with that network you are connected too.


If not, any other alerts or error codes you can provide in addition to that alert?


Thanks.

Apr 30, 2023 9:16 AM in response to dk199

Hi dk199,


The best steps for listening to radio on any device with Apple Music can be found here: Listen to the radio in the Apple Music app - Apple Support


If this article does not answer your questions please share the following.


  • What happens when you attempt to listen to radio?
  • Does this happen on the web?
  • When did this issue begin?


These details and any you can provide may facilitate additional replies from the community.


Take care.

Apr 30, 2023 5:50 PM in response to Drew_7

Issues started last week. 4/27/23.

When I attempted to start any radio station it sits there like its trying to load music, then goes to the grey screen with the music note. Says not playing.


Ive tried to create a station as well. I get the error message of "can not create a station at this time, try again later."

When I go to https://music.apple.com/us/browse I'm able to play radio stations.

Issue is happening on my iPhone and iPad.

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Apple Music personal station

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