Notification of unknown iPhone part

I am receiving a notification of unknown part (camera changed) but my phone is not even opened ever since I bought it please resolve my issue of iPhone 12 Pro Max


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on Apr 29, 2023 12:01 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 6:18 PM

Unknown part error doesn’t necessarily mean the phone was opened. You’ll need to get it in and checked/serviced.


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


About genuine iPhone cameras - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 29, 2023 6:18 PM in response to areeba32

Unknown part error doesn’t necessarily mean the phone was opened. You’ll need to get it in and checked/serviced.


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


About genuine iPhone cameras - Apple Support


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Notification of unknown iPhone part

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