Downloads are not in folder on iPhone

When I download something it NEVER appears in my folder. Where does it go? How can I view my downloads?



[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Apr 29, 2023 3:14 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 3:34 PM

Welcome to Apple Community Forums!


By default, downloaded files on an iPhone are saved in the Downloads folder in the Files app. Here are the steps to view your downloads:


  1. Open the Files app on your iPhone.
  2. Tap on the Browse button at the bottom of the screen.
  3. Tap on the Downloads folder.
  4. You should see all your downloaded files in this folder.


If you still can't find your downloaded files, try checking the Downloads folder on your iCloud Drive or other cloud storage services you may be using. You can also try searching for the filename using the Spotlight search feature on your iPhone.


Additionally, your settings may be configured to save files in a different location. To view this setting:


  1. Open Settings Application > Safari > Downloads
  2. You will be able to choose where downloads go when downloading from Safari.


If you're still having trouble finding your downloaded files, please let me know and I'll do my best to assist you further.


Raymond

63 replies

Jan 27, 2025 9:17 PM in response to shortbutmighty

I’m experiencing the same issue with Chrome downloads after downloading over 500 MB of different audio files using the “click save to files” option. The megabytes are counted as downloads, but I can’t find these files anywhere in the Files app. Notably, there’s no folder dedicated to Chrome within the Files app. Furthermore, the files aren’t available in the Downloads folder on my Files app neither in (iCloud Drive) or on my iPhone. This is a significant disappointment.

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Downloads are not in folder on iPhone

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