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lost finger id on my iMac. deleted the existing fingerprints and the whole app disappeared. Did the controller reset but now it's telling me my Mac keyboard is no good which it was up until this happeded

lost finger id on my iMac. deleted the existing fingerprints and the whole app disappeared. Did the controller reset but now it's telling me my Mac keyboard is no good which it was up until this happeded


iMac 24″, macOS 13.3

Posted on May 1, 2023 9:07 AM

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Question marked as Top-ranking reply

Posted on May 1, 2023 11:02 AM

Follow the steps at > If Touch ID isn't working on your Mac - Apple Support


If that does not help, contact Apple Support for assistance.

1 reply

lost finger id on my iMac. deleted the existing fingerprints and the whole app disappeared. Did the controller reset but now it's telling me my Mac keyboard is no good which it was up until this happeded

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