hello, im using 1 sim and right now i’m trying to activate esim but i can’t, esim’ QR code is not working and there is no add esim or add data plan in setting, so i can’t activate it, please help!
[Re-Titled by Moderator]
iPhone 13, iOS 16
Well, as I suspected, that code belongs to a 13 ProMax device manufactured for China, Honkong, Macao markets, and it doesn't support any eSIMs, just two phisycal SIM cards.
See these specs, extracted from this support page:--> Identify your iPhone model
I had this issue and it took me a long time to figure out. I did not find the answer on any forums. I ended up taking my phone to the Apple Store and the Genius Bar found the esim module was not installed on my iPhone and they swapped it out. I can now add an esim using the QR code or setting up manually. Hope this helps others.
Would like to know if my phoe is e sim enabled
Add eSIM option missing on iPhone
