iPhone 14 blocking calls on its own

As of the end of Feb no fix. Because of the risk of not being able to communicate in an emergency, we will move forward with the other "guy". This is BS and Apple knows it! So thoroughly disgusted with them.

My mother's phone has the same issue. It was happening on an iPhone 8 Plus despite numerous resets. New install (not from back up) on iPhone 11 plus and same thing. Has been happening over a year, very frustrating as confusing for her to unblock family and friends as she is 80.

I have made the following suggestions to Apple:1) Put a "Blocked" button on the bottom of the contact. If it says it is blocked, be able to unblock from contacts.

2) Put a search bar on the blocked contacts page so it's easier to find a number if you'd like to unblock it.

Obviously, no one has applied either of these suggestions.

lbudow wrote:

I have made the following suggestions to Apple:1) Put a "Blocked" button on the bottom of the contact. If it says it is blocked, be able to unblock from contacts.

There's already a button to block/unblock contacts. And, you don't have to scroll all the way to the bottom of the page, either.

I may have found something here. I called T-Mobile to try and replace my iPhones with Androids and got someone who thought through the problem. He looked for system records of calls that seemed to be blocked by looking for the numbers before I called them back. (Because they texted me to tell me they were being sent straight to voicemail.)

No record showed on T-Mobile of the incoming calls, even though I got voicemails on some of them.

The cell reception is not great in my area, even though it is a pretty major suburban area. He realized that my phone was using wifi calling at the times the calls I could identify as being blocked came in. I have Xfinity internet, so it isn't even the same carrier.

T-Mobile sent me a cell booster (one-time $25 charge) to improve my LTE reception, 5G does NOT work here. He told me to set that up and turn off wifi calling on both phones. It seems to be working!! I actually get 3-4 bars most of the time now.

I'm not 100% sure all the calls that were blocked were while I was at home, so we'll see if this eliminates the problem. It is definitely worth trying though!

I live in the UK and with my job I get a lot of voicemails. I was expecting a call from the hospital for some test results and their number (a local landline number) seems to have been blocked. Only after clearing my voicemail history of 20+ mags that I saw a 'blocked' list of voicemails and saw the hospital had tried to call me several times. They were using a local number, they had never called me from that number before so I wouldn't have ever physically blocked the call. My phone isn't set to block unknown callers and I've had calls from different departments of the same hospital come through before from different numbers. This is particularly worrying considering the implications of not knowing my diagnosis. I have blocked spammers and scammers but added them to a contact. This hospital number wasn't linked to a contact and appears to have been blocked randomly.

Unfortunately, the number that keeps getting blocked on my phone is my dentist's office. I have deleted it and renamed it, and it is still happening. So, obviously, it is in my contacts. It just happens randomly. They have to call my husband to tell me it's blocked again.

I did discover another way this happened. I did a MacOS update on my work MacBook that was required for security compliance, and I just discovered that focus got activated on that MacBook that also enabled a "Share Across Devices" feature. So, it seems it didn't matter what I did on my iPhone. I also have a personal MacBook, two Apple Watches a couple of iPods and a couple of iPads. Do I need to check every one of these to disable this again every time one of them has an OS update? That does not seem like a user-friendly feature.

I hear you. I feel your pain. I'm emergency contact for my family 24x7 and this keeps happening. One thing I just discovered was that after an OS update on my MacBook, Focus was enabled by default and it had an option turned on that said "Share across devices." So, if you have other Apple devices you might want to check their focus settings. I can't believe that Apple isn't willing to see their part in this problem that could be putting lives at risk. I'll probably get blocked for saying that as the notion Steve Jobs had of solving for the customer seems, shall we say, become less present.

This just happened to me again on my iPhone. I check all the settings and Focus was disabled. However, I had recently done an OS upgrade on one of my MacBooks. I checked the focus setting there, and it turned out not only to have been enabled (I didn't do that), but there is also a setting that said "Share across devices" that was enabled - I also didn't turn that on myself and no one else uses this MacBook. Som if you have other devices that shre the same Apple ID as your phone, you may want to check to ensure the Focus settings and the "Share across devices" setting are set the way you'd like them to be.

I do not have a family plan and this started after the last apple update. I’m wondering if it’s connected to or similar to a texting issue that I first had when I got the phone. It was blocking or not allowing texts; I think due to an SMS issue, if I recall correctly.

I have a related issue. ATT iPhone, my texts to my husband started getting blocked but phone e calls go through. Even answering a text he does not get it. ( yes, I checked his phone and he really didn't get the replies)

Any luck?

Did it work?

They have replaced my phone and the new one is still blocking calls randomly. Not as often though.