My Apple Gift Card code is 14 instead of 16

I bought a $100 Apple Card from Target and the code is 14 instead of 16. I don’t know what to do now?


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Posted on May 5, 2023 8:12 AM

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Posted on Oct 22, 2023 6:25 PM

Don’t take back to retailers. They can’t help you, because Apple is a third party. I bought 6 cards which weren’t properly activated. Went to retailer. Even came to this site and no help.I do have alternative for you. You call Apple Support. It has a menu, say “gift cards” and you will be routed according. I got case # first time I called. They were so pleasant. Each person I encountered with was a 10.

honestly . They sent me a link to send front and back of cards and a full receipt showing all corners. Easy. After receiving and viewing, they will call you back. I waited 2 days and the I called them back . With my case #, I got kind of transferred to different dept. but finally ended up in right department. I talked to a advisor supervisor. It took 2 1/2 hours, so be patient and kind. It goes a long way. We got 5 out of six taken care of. I only had one card that had 14 digits. He said that would take a little longer to investigate. This Monday (tomorrow between 9-12. He will be calling me to wrap up. Praise God!!! So if this can help you and others. Will make me so happy. Good luck

122 replies

May 4, 2024 5:04 PM in response to nba245

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

Apr 2, 2024 6:41 AM in response to wens225

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

Apr 24, 2024 3:43 AM in response to segun267

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

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My Apple Gift Card code is 14 instead of 16

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