Add Data Plan Option is Missing!
Cannot activate e-SIM in my phone. The phone model is MWLG2LL/A. I don't get the add data plan option. Please help me!
iPhone 11
Question marked as
User profile for user:
WinsC1
User level:
Community Specialist
Hey SenPai77,
We'd recommend reviewing this article as it provides steps to help resolve issues setting up eSIM: If you can't set up an eSIM on your iPhone - Apple Support
"What you need
- Your new iPhone needs to be connected to a Wi-Fi network.*
- An active cellular plan and eSIM on your iPhone from a carrier that supports eSIM.
- Your iPhone or iPhone devices need the latest version of iOS that they can use.
* iPhone 14 models that are eSIM only can activate without a Wi-Fi network.
Follow these steps
Go to Settings > General > About and look for any numbers under EID. If there are no numbers, contact Apple Support.
After following each step below, open Control Center by swiping down from the upper-right corner of the screen. Check if your carrier appears in the status bar. If not, go to the next step.
- Turn Airplane Mode on and off.
- Go to Settings > Cellular and check if the number you're trying to activate is shown. If it is, turn off the line and then turn it back on again.
- Restart your device or devices.
If you still can't set up your eSIM, contact your carrier."
Thanks!