You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

eigirdasmil Author

Level 1

5 points

MacOS 13.3.1a magsafe not working

Greetings,

I have observed that the Magsafe3 feature is non-functional subsequent to a software update, whereas the USB-C to USB-C feature is operating optimally.

I have performed a thorough evaluation of my power adapter and can confirm that it is in good working condition. Additionally, I attempted to rectify the situation by shutting down my MacBook for approximately one minute, followed by restarting it; however, this approach did not prove successful.

I have also noted that the cable in question is new and is not displaying any indicator lights.

MacBook Pro (M2 Pro, 2023)

Posted on May 9, 2023 1:14 AM

Top-ranking reply

Luis Sequeira1

Level 9

67,594 points

Posted on May 9, 2023 1:55 AM

Do you have a friend, colleague or family member with a similar mac with a MagSafe connector?

Do a simple test: try your power adapter and cable on that other person's mac, and viceversa.

This will tell you whether the cable is bad, or if it is indeed a problem with your mac or 13.3.1.

View in context

MacOS 13.3.1a magsafe not working

Similar questions