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Screen Time Keeps Resetting

I have used screen time settings for my children's ipads for years. Recently I have had to reset everything at least 5 different times when managing iPad screentimes on my iPhone 13 Pro Max. The first time I thought I did something wrong so I reset everything and went back in a day later to check and it was all still correct. But then a few weeks later I'd notice my kids on devices when they should have cut off and checked and the downtime settings and app limits I had were all gone/disabled and the Always Allowed Apps were only 4 default apps and not the ones I had added for them. This has now happened multiple times and is very frustrating as I have custom settings by day and have to redo the every time. It is not my kids, I have different passwords for both of them and have recently changed them so I know it is not them, they also would not remove Always Allowed Apps. Why is this happening, is there a fix?

iPhone 13 Pro Max

Posted on May 11, 2023 2:06 PM

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1 reply

May 14, 2023 12:41 PM in response to misti52

Hi misti52,


It seems like you've taken great steps to ensure Screen Time is configured correctly.


If you haven't already, you can try to turn off the Screen Time limits and then set up again:

Set up Screen Time for a family member on iPhone


If the issue continues, we recommend contacting Apple Support for help investigating:

Get Support


Thanks for using the Apple Support Communities.

Screen Time Keeps Resetting

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