My Apple TV app stopped working on LG tv

My Apple TV app stopped responding on LG tv, pretty new Tv bought 1,5 years ago. I switched off-on, rebooted rooter, nothing helped. I deleted Apple TV app as it was recommended online but to reinstall back is the problem. My LG tv App Store does not find Apple TV app anymore. What should I do? Thanks

Posted on May 12, 2023 6:21 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2023 6:41 AM

When restarting the TV, switching it on/off by remote only puts it in standby. Try these steps to restart the TV.

  • Unplug TV from wall
  • Hold down power button on TV (not the remote) for 60 seconds
  • Plug TV back into wall.
  • Startup and try to download again.


You can also check Apple's System Status page to see if the service is down, but as of now there are no problems.

Apple - Support - System Status


Verify the Region/Location setting on your LG TV. It may be under the General Setting.


Does your IP location match the region you are currently at and you are not using a VPN.

https://tools.keycdn.com/geo


Similar questions

22 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple TV app stopped working on LG tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.