iCloud storage keeps kicking out family members

I was told that my family storage was working and only seeing my storage is normal when it is in fact not normal since I just got a notification saying I ran out of space and back to the normal 5 gb and had to get added again!! Seeing the same issue here recently makes me think there really needs to be an update to fix this because it gets frustrating having to fix it every month. This is not just my phone! I am in the latest update on IPhone. If I can report an issue that needs to be updated, I would add this one because I should not be losing my data when I am paying for it so I don’t lose the storage. That’s the point of getting this service. So I’d advise this issue to get fixed in the next update, please.

Same thing has been happening to my son. I keep dropping him from family and inviting him back. The only function he keeps losing is access to storage. All devices are on the current version of iOS 16.6.

Same here. Bought a family iCloud plan 3 months ago, and my spouse has been added (which honestly took some doing - his phone kept failing to identify that he had access to the cloud). Since then, twice including today he has gotten the notification that his storage is full and again, he’s no longer a family member sharing it per my phone.

incredible that Apple is incapable of fixing this bug after months of reports.

No kidding! Seriously, they need to get to fixing this issue immediately because it’s actually a very common and not to mention a well known issue. This makes me feel like they don’t care about their customers which is a terrible look on the company.

This is also happening to us but just to my husband. The only way to restore is for him to leave the family and then send a new invitation. Then it works for awhile and then same thing happens again. Is there any hope for a solution to this?

It's been happening to my wife for the past 6 months or so. Called Apple Help and they had us take her off and re-add. Have had to do that almost monthly. It happened again today and the fix did not work. We need this service. This level of integration is why we buy apple products. If they can't make it work, there is no reason for us to stay in the Appleverse.

I think, without any real evidence, it is likely that the apple id's of the people who are getting kicked off have somehow become corrupted. I would be interested in knowing if the people getting kicked off:

• have non @iCloud.com email addresses for their apple id's.
• are the heaviest users of services in the family but are not the family organizer.

I have 3 other family members on my account. There are 2 gmail, 1 Mac.com, and 1 icloud.com. I am primary owner with a gmail account. My wife is the one continually kicked off and she has the Mac.com account. The other 2 are my kids and there is no issue with them.

I use the service the most.

Same here as everyone else with a twist:

• My wife has a non iCloud.om email address but she is definitely not a heavy user of the services
• My sister never had the issue, not even once.
• My brother is the same, getting kicked out.
• I noticed that my wife's iPhone was showing iCloud+ as she joined in, then seconds later, she was downgraded to regular iCloud (no Private relay etc...) while my sister has iCloud+.

It is very frustrating, especially for a paid service coming from Apple. I hope they fix it one day, it has been over a year in my case and I had to get my wife out and back in the family 5 or 6 times (when she gets fed up with the notification or worse, when Numbers won't let her open a spreadsheet saved on iCloud!)

Same issue here.

3 members

1 gmail

2 hotmail.

my partner is on hotmail and hers always throws her out.

@apple needs to sort this nonsense out, instead of constant rubbish updates and new features full of more bugs fix the backlog of bugs!!!!

Have been battling this for a very long time as well. No fix after spending hours on the phone with support and multiple "elevations" nothing. Just removed my son from the Family and then tried to re-add him. It says he can't join or start a family for 340 days. I uttered the words, I doubt Android has these problems. I am actually considering a change vs paying for another data plan.

same problems for our family - come on Apple - sort this out. It’s your product algorithm bumping settings to upswell product (larger iCloud capacity) and it just pushes the problem onto customers. The greedy Apple empire needs to fix this!

Same issue with us as well. In my case, I am not the family organizer but the person who does hold the plan is actually Apple Certified and extremely literate with technology on both a hardware and development aspect, and he STILL cannot figure out why this keeps happening. I’m just giving background because I know the first assumption is always user error, but we have tried everything that seems relevant and it’s only been a bandaid.

Even the organizer who pays for it?! With how common this issue is, I’m surprised Apple either hasn’t tried fixing it or haven’t gotten a class action lawsuit against the Company. This is ridiculous! Now my mom is having issues and even gave her a notification saying she can’t join the family again for a year. Honestly, I feel that Apple is screwing people over. The Family Sharing feels more like a scam now. The fact that you’re paying for the service but not receiving it. Doesn’t that count as fraud!

Everyone in my family is on either a @mac.com or @icoud.com accounts. So what hurts is when my son gets booted he can no longer send/receive e-mail, and this is the only e-mail he has. Even though I said he couldn't join the family for 340 days, I was able to invite him back. I share 11 subscriptions with my family. He had access to all 11 for about 3 days, that's the average since I've tracked this happening a dozen times now. Then it says he has access to 10 subscriptions and iCloud+ is not one of them. However, on his storage menu it still shows he has access to the 2TB, but at the bottom of that screen it suggests to subscribe to iCloud+. This has been a long run. He's been able to access the data since my September 11th post. I'm predicting it will boot him out again on October 11th. On my iPhone under Settings/Family/(Son)/Subscriptions it says he has access all 11 subscriptions.

yea happening to mee toooo i keep getting kicked out of family. Been contacting apple over 40 times and every time I have to update to new IOS but that never fixes it. (us community) should expect to get the service we pay for with everything thats mentioned to be included with.