iCloud storage keeps kicking out family members

Almost every month, iCloud 2TB being shared with family kicks out my family members, leaving them with “storage is full notices please buy a storage solution”. It is extremely frustrating to see and fix. And has happened numerous times. Requiring us to reset the family relationship and to add family back to the shared storage. This really needs to stop happening because we are not always in the same place. Please fix this issue of kicking family members off of iCloud.

iPhone 12 Pro Max, iOS 16

Posted on May 12, 2023 1:16 PM

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44 replies

Oct 28, 2023 4:11 AM in response to Andrew98350

This is still an issue. Recently added my new work iPhone to my Apple One Premier plan, and it kicks that account/phone off of the iCloud+ subscription. (All other shared services are fine.) It happens literally within hours. I’ve dropped/added the account several times in the past few days, and it keeps happening. Also tried signing out/signing back in, and resetting. Nothing works. Both phones are on the latest iOS (17.1). It being a work phone, I’m sure I’ll burn through the free 5GB pretty quickly.


And it’s only happening to the one account; my wife has been on my Apple One Premier for years now with no issues.

Nov 8, 2023 7:10 AM in response to adam1505

Will try this.

If I understand correctly, you are saying:


  • Remove family member X from Family Sharing from device A.
  • Open Settings on another iOS device where family member X should still be there as it would not have refreshed to reflect the change.
  • Remove that very same family member X once more time.
  • Add X back in Family Sharing.


Would love it if it is that simple (or if Apple would just make our life easier by fixing the issue).

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iCloud storage keeps kicking out family members

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