Hello, I have a green screen problem on my iPhone 13 pro max. I can't see anything on the whole screen, the screen is green. When I called AppleCare, they said the whole display needs to be changed, but unfortunately, my warranty expired two months ago. The display has to spend a lot of money. This is not my fault and I hope for a fair reply.
What should I do now??
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 16
I have purchased Iphone 13Pro max on MAY 2022 with RS140000. Recently I have updated the software to 16.5 version, from then my mobile is getting green screen issue. I have visited apple authorized service centers they have diagnosis the phone and confirm that issue is not with external damage. As warrant expires in 1year they are saying it will coast more then 30K for screen replacement.
I tried with apple customer support for help regarding the problem(root cause is 16 version updated by apple)they are saying we can't help you because it not there in Apple Services Programmers.
NOTE : I lost the Internal storage during diagnosis. I am very disappointing, I lose my faith in Apple Products.
Any one know the reasons for the same …should we stop planning to buy 13 model ?
It is a quality issue and a bad experience. It costs me ~$350 dollars. Apple should pay it for us.
which model did you have?
For this issue, In Colombia It costs me ~$690 dollars to change the screen, more than half of an iphone 14 pro max.
Same here
Did you got any resolution from Apple?
how??
How was it?
did factory reset solved the problem or it’s still there??
In my case, factory reset doesn't help
Same happened with me.. did you get any resolution for your problem?
ME TOO! iPhone Pro 13... after updating the IOS 17... green screen that didn't allow me to access my info... apparently the screen is damaged and needs to be changed!
Who did you pay to change the display; they obviously did not replace it with a good one.
iPhone 13 Pro Max Green Screen
