Once I log in to my Mac will it will restart?
Once I log in to my Mac it will restart? help
[Re-Titled by Moderator]
Earlier Mac models
Once I log in to my Mac it will restart? help
[Re-Titled by Moderator]
Earlier Mac models
To add to previous suggestion
Part 1 of 2
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
Part 2 of 2
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster.
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below listed Applications would show up the Etrecheck Report
1 - Disk Cleaner
2 - Third Party Security Software
Any of the above should be removed as per Developers Instructions
To add to previous suggestion
Part 1 of 2
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
Part 2 of 2
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster.
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below listed Applications would show up the Etrecheck Report
1 - Disk Cleaner
2 - Third Party Security Software
Any of the above should be removed as per Developers Instructions
Boot macOS Safe Mode: hhttps://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac
If that works, then it is some 3rd party software, or something you have in your account's Startup Items.
Have you tried Safe mode? If so, then I guess you are hosed.
If you have not tried Safe mode, then please try it, as it does not load any 3rd party software, and it uses more conservative drivers, and it clears various kernel caches.
Have the computer evaluated by the Professionals who have the smarts and equipment to test the computer
Apple Repair and Repair Status Check - Official Apple Support
Thank you for reply but the thing is I can get to any menus. As soon as I log in the screen goes white and then it restarts! Guess it just might need a tech! It is my sons mac top! Thanks
I cannot try any of these cause I can get passed the log in screen it just goes blank and then restarts! Thank you for posting!!
Once I log in to my Mac will it will restart?