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I changed mobile phones on retiring and so cannot receive the security code sent to my old phone when I try to log into my Google account. Any suggestions other than creating a new Google account by setting up a new internet address?
Windows, Windows 10
I had an Apple 12 phone. Yesterday I traded it for N Apple 15. I am trying to set up my new phone. It keeps saying that they sent a code by my email address, BUT THEY KEEP SENDING THE CODE TO MY ADDRESS BUT TO MY IPHONE 12 so I cannot get it
I had an Apple 12 phone. Yesterday I traded it for N Apple 15. I am trying to set up my new phone. It keeps saying that they sent a code by my email address, BUT THEY KEEP SENDING THE CODE TO MY ADDRESS BUT TO MY IPHONE 12 so I cannot get it
Unfortunately this isn't easy, but I was able to get things fixed by logging into my Google Account on a PC via a browser. Once logged into the Google account go to "Manage your Account" then on the left click on "Security". Scroll down until you see the section called "How you sign into Google" In this section you can play around with several different ways to get logged in. It wasn't until i clicked on Authenticator, and changed my authenticator app to my "Microsoft Authenticator", then things just started working. Interestingly enough, i was able to go back to my iPad, and the Google Authentication just worked, WEIRD. If that didn't work, i was going to use my newly Microsoft Authenticator app to try to get logged in. Hope that helps someone!
SravanKrA, thank you for your reply, but it is logging into my Google account that is the problem (as I no longer have my old phone to which the the security code is sent)! It seems that the only way forward is to create a new Google account. Cheers, Colin
This actually works, I was having the same issues. I already had the google Authenticator app on my phone. I verified the app on my new phone, using a PC. Then went back to the Gmail app and put my user name and password, then clicked on "try another way" for two step verification. It then gave me the option to send a code to the authenticator app, I put in the code and just like "magic" all my google apps had my account available.
What if I can't access a trusted device or didn't receive a verification code?
If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.
If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.
If you lost / can't reach the trusted device or phone number associated with your Apple ID
As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. You can also remove any devices you may have lost, sold, or given away.
Remove the device you no longer wish to use to verify your identity. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. You can also add additional trusted phone numbers.
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.
If you can't sign in with two-step verification using your Apple ID ...
Contact Google support.
If you can't unlock your Apple ID
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.
Watch this GIF
Can I know how you've solved the problem you mentioned? I'm facing the same issue on my iPhone.
thanks mate!
How did u fix it
new iphone will not accept google second stage verification
Thank you KiltedTim. I was unaware that there was a Google support that I could access, but have anyway managed to sort this out myself in meantime.
Correction to my previous post; I didn’t manage to sort the problem out, really. Instead, I created a new Google account using a new email (…@gmail.com) address.
100% perfect. Thankyou!
Logging into Google if changed phone
