NAND ic chip damaged in Macbook Pro 16 inch, 2019 model

<< your role as an paid ‘level 10’ apple employee >>

I can't let such a misstatement stand. I am a an un-compensated Volunteer.

Paid Apple employees are clearly indicated with a 'community specialist' tag.

<< We should also back up every second because failure is imminent. >>

Time machine backs up changed files automatically, at low priority in the background, without interrupting your important work. Its default setting is about hourly.

When problems occur, your Time Machine backup is the one that is most likely to be there, because you did not put it off making backups, it just took care of backing up for you.

disappointedmacbookpro wrote:

That’s a great idea! Here’s another: you can use sarcasm to mask your role as an paid ‘level 10’ apple employee to shut down any criticism of apple or apple products. If that doesn’t work, you can spend an extra $500 to blindly support a faulty product line from a billion dollar company that refuses to take responsibility for a poorly designed piece of technology that has repeatedly failed. You’re right, I mean, why should we trust a tool to do its job? We should also back up every second because failure is imminent. Most helpful, thank-you.

This is a user to user technical help community. Apple is not here. There are no "paid" contributors here.

Backing up one's data is computing 101 and has been standard operating procedure for computer owners for decades. Your data is no one's responsibility but yours.

this is a common problem with t2 MacBooks because apple chose to put the efi aka the bios data to the nand flash instead of a separate chip like everyone else on older Macs with the separate chip it would show a blinking folder con with a question mark but when the you plug in an external ssd or a hdd it would boot from it but since the bios code required by the computer to boot is missing because of a failed nand flash you can't do that with the t2 and all m processor Macs this can be fixed with a nand replacement but apple dosen't do component level repair on and besides when a failure like you have mentioned happens it usually shorts the nand to ground and then brakes all sorts of component level problems a well knowledged 3rd party can do those reapers but since apple and apples partners chip manufacturers dose't sell those chips and ICs the repair is often costly because those components have to come from another Mac that has a bigger failure that makes it too expensive to repair for example a cpu failure or a gpu failure or in. many cases there are macboock board that have been smashed because in some state laws require full removal of all data with software that costs too much fore a recycler so they end up smashing the boards in those Macs and selling them as parts and since the new MacBook pros a getting thicker they can maybe put a m.2 ssd and use a separate bios or make the bios data restorable with dfu mode witch you can do with the Mac Studio so that recyclers won't have to destroy perfectly good boards and these repairs can be done by anyone and it would be way cheaper even at apple stores

Consumer products, their warranties, and their extended warranties work in a predictable way.

Warrant-able implies, but does not guarantee, High Quality:

Consumer product makers build high quality products. You can tell because the manufacturer is willing to stand by their products and repair or replace them (but only for defects in materials or workmanship) at manufacturers expense for a stated warranty period.

For Apple Macs in most countries, that period is one year. That is the total responsibility Apple or any manufacturer has to you under law. Assumptions about additional responsibility of Apple or any other consumer product-maker's products working longer than the warranty period are not accurate. The amount you paid for the product has no bearing on this. The rules are the same for a car costing US$20,000 or more.

Other than Apple, Inc. the only authority that can declare an entire product "defective" is a court of competent jurisdiction. To the best of my knowledge that has not occurred.

Instead, consumer reports magazine reports that after surveying their members about reliability, year after year, Apple computer rate higher than any other computer maker by a wide margin.

Bro i have the same issue with the same model. Can you tell me what is the update? and have u repaired it and if yes can you share the cost? it will help a lot

Thank you .. 🥹

Will do. I am picking up the computer from data recovery this week and will return it to apple. When I hear back from them, I’ll let you know.

Agreed.