I purchased Macbook Pro 16 inch, 2019 version in November 2020. It is just 2.5 years and my MAC suddenly refused to start. Apple service center told me that the NAND ic chip is burnt. And the whole motherboard along with the touchbar needs to be changed. I bought the MAC 1,85,000 and in just 2.5 years, the replacement cost is 65,000. There is no physical or accidental damage from my end. This is so unfair!
MacBook Pro 16″, 13.3
I took my MacBook Pro 16, year 2019, to a repair shop and the following was told to me:
During the measurements at the repair shop, it was possible to identify a region of the board heating up a lot, to the point of burning the technician's fingers when touching the area.
The component in question was the NAND, one of the data storage units on the logic board.
The NANDs are powered by some voltages, among them a voltage of 2.5 Volts. The circuit that creates this 2.5 Volts voltage, in turn, is powered by a voltage of 13 Volts.
The problem with the client's logic board is exactly this circuit that receives 13 Volts and, from there, creates 2.5 Volts.
Unfortunately, it is commonly observed in specialized Apple equipment repair shops that, when this circuit fails, it ends up creating a path for these 13 Volts that feed it to reach directly the NANDs, where the client's data, operating system, and other things are stored.
It was because part of these 13 Volts reached the NANDs that they died and are heating up in this way. The 820-01700 board often arrives at the repair shop with this flaw, and this equipment was no exception.
Electro-mechanical devices fail at random, arbitrary, and capricious times.
The most frequent reason for most failures is 'just because'.
Your specific failure is most likely caused by an advanced scientific principle called ...
... 'bad luck'.
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If you want a really substantial lesson how this this works (or more precisely how this stops working) own an older used automobile.
Apple has only two boxes to check:
[_] defects in materials or workmanship, possibly covered by warranty
[_] OTHER, including accidental damage
checking OTHER is not an accusation, it simply says yours is not a defect in materials or workmanship.
Have you priced Home owner's insurance ? Ours is $2,800US yearly and we live in a "cheap" state. AppleCare + is very inexpensive compared to other insurances.
All insurance is actually kind of weird ... you buy it hoping you never need it. What you would have paid for AC+ is far less than what you're going to have to pay to get your device back to running condition.
Apple products have a good reputation as to service life. But it's foolish to think just because it was a relatively expensive product to purchase it will never have costly problems.
Macbook pro 2019 model is most worst laptop in my experience..
It has lots of issue related with powei ic and t2 chip in first 16 months of purchase...i repaired it twice and spendef 30 k too much disappointed...and now also is some issue is there..
That’s a great idea! Here’s another: you can use sarcasm to mask your role as an paid ‘level 10’ apple employee to shut down any criticism of apple or apple products. If that doesn’t work, you can spend an extra $500 to blindly support a faulty product line from a billion dollar company that refuses to take responsibility for a poorly designed piece of technology that has repeatedly failed. You’re right, I mean, why should we trust a tool to do its job? We should also back up every second because failure is imminent. Most helpful, thank-you.
<< your role as an paid ‘level 10’ apple employee >>
I can't let such a misstatement stand. I am a an un-compensated Volunteer.
Paid Apple employees are clearly indicated with a 'community specialist' tag.
Apple care plus is also extremely costly. So it is just about flushing money with Apple devices!
Bro i have the same issue with the same model. Can you tell me what is the update? and have u repaired it and if yes can you share the cost? it will help a lot
Thank you .. 🥹
Will do. I am picking up the computer from data recovery this week and will return it to apple. When I hear back from them, I’ll let you know.
Agreed.
NAND ic chip damaged in Macbook Pro 16 inch, 2019 model
