You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: MNHParvej
MNHParvej Author
User level: Level 1
9 points

iPhone 14 Pro Max battery health decreased so fast

My iPhone 14 Pro Max. I bought this phone on April 6th, 2023. I have been using it normally, following the recommended charging practices and avoiding extreme temperatures.


However, after only 1 months 9 days of use, the battery health of my phone has dropped to 98%. This is unacceptable for a premium device. I expected the battery to last longer and perform better than this. I am worried that the battery health will continue to degrade rapidly and affect the performance and functionality of my phone.

iPhone 14 Pro Max

Posted on May 16, 2023 7:02 AM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,591 points

Posted on May 16, 2023 7:08 AM

Read this support article about Phone battery and performance to read about the battery health feature and what is considered normal performance --> iPhone Battery and Performance - Apple Support


"A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers battery service for a charge." A degraded battery may display the notice: "Your battery’s health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance and capacity." If it is not at or above 80% "normal", consider contacting Apple about a battery replacement. --> iPhone Battery Repair & Replacement - Apple Support


View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,591 points

May 16, 2023 7:08 AM in response to MNHParvej

Read this support article about Phone battery and performance to read about the battery health feature and what is considered normal performance --> iPhone Battery and Performance - Apple Support


"A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers battery service for a charge." A degraded battery may display the notice: "Your battery’s health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance and capacity." If it is not at or above 80% "normal", consider contacting Apple about a battery replacement. --> iPhone Battery Repair & Replacement - Apple Support


Reply
User profile for user: Limnos
Limnos
User level: Level 10
418,591 points

May 16, 2023 7:10 AM in response to MNHParvej

What you are seeing isn't unusual given possible variables in what is being measured. The bottom line is if before a year has passed the health is below 80%, take the device to Apple for assessment.



Also read this post by ASC contributor Lawrence Finch which has a very user-friendly explanation of battery features --> Bettery health maximum capacity - Apple Community


Reply

iPhone 14 Pro Max battery health decreased so fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up