OLd apple ID
My new phone has opened with my old Apple ID and asking for the password. Haven’t used this in a very long time. All other Apple devices have my current ID and password. Suggestions please
My new phone has opened with my old Apple ID and asking for the password. Haven’t used this in a very long time. All other Apple devices have my current ID and password. Suggestions please
Hello Gertrude1961,
One reason you may be experiencing this is if you did not completely sign out of iCloud on your iPhone prior to changing your Apple ID email address. This is especially true if you're seeing the old Apple ID email address listed in Settings > iCloud. If this is the case, you will first want to take a look at If iCloud asks for the password to your previous Apple ID
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello Gertrude1961,
One reason you may be experiencing this is if you did not completely sign out of iCloud on your iPhone prior to changing your Apple ID email address. This is especially true if you're seeing the old Apple ID email address listed in Settings > iCloud. If this is the case, you will first want to take a look at If iCloud asks for the password to your previous Apple ID
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hello
thank you so much for taking the time to answer this
it appears that one of my purchased apps was purchased with an old apple ID
once this was deleted it wasn't an issue
thanks again
K
OLd apple ID