OLd apple ID

My new phone has opened with my old Apple ID and asking for the password. Haven’t used this in a very long time. All other Apple devices have my current ID and password. Suggestions please

Posted on May 18, 2023 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 11:54 AM

Hello Gertrude1961,


One reason you may be experiencing this is if you did not completely sign out of iCloud on your iPhone prior to changing your Apple ID email address. This is especially true if you're seeing the old Apple ID email address listed in Settings > iCloud. If this is the case, you will first want to take a look at If iCloud asks for the password to your previous Apple ID


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

2 replies
Question marked as Top-ranking reply

May 20, 2023 11:54 AM in response to Gertrude1961

Hello Gertrude1961,


One reason you may be experiencing this is if you did not completely sign out of iCloud on your iPhone prior to changing your Apple ID email address. This is especially true if you're seeing the old Apple ID email address listed in Settings > iCloud. If this is the case, you will first want to take a look at If iCloud asks for the password to your previous Apple ID


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OLd apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.