Siri says I need to unlock my iPhone first

Why does Siri tell me to unlock my iPhone first?


******* BEFORE YOU RESPOND *******


iPhone 13 Pro Max 256GB 16.4.1 (a)


yes I have reset my phone

yes I have reset my network connection

yes I have turned Siri off, and back on

yes I have reset Siri

yes I went through retraining my voice

yes I have a valid signal on my phone (I know the iPhone test code, validated RSSI, normally around -70dbm)

yes my Wi-Fi is good (Business SLA and happens where ever I am at)


Siri will still say, "you’ll need to unlock your iPhone first"








Posted on May 19, 2023 5:44 PM

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Question marked as Best reply

Posted on May 19, 2023 6:01 PM

i doubt they would have my voice or sound like me, isn’t this the reason why we train it? Apple’s getting a bit ridiculous on this front. Then take away facial recognition as well. It’s like asking my Alexa devices for the weather and Alexa says "oh what’s your secret pin"

8 replies

Dec 1, 2023 5:37 PM in response to Lawrence Finch

I don’t know how long you have been using an iPhone but I agree with the OP. I used to be able to send messages while driving with Siri while my phone is locked. But not anymore. I have made adjustments so Siri will read me received messages but I can’t reply while driving. Which is ridiculous.


And you are wrong. I can’t use “hey siri” to activate it on anyone else’s phones nearby. When I am with others that also have iPhones and I say “hey siri”, only MY Siri responds. Heck, even with my iPad right next to my iPhone, Siri defaults to my phone and my iPad Siri instantly goes quiet.


So I don’t understand why you are suggesting otherwise.

May 19, 2023 5:53 PM in response to tadzooks

To run most apps on your phone you need to unlock it. That is a basic security feature; it’s there so someone doesn’t just pick up your phone and run apps. Thus, to run any app that might contain personal data, such as email, messages, notes, etc, the phone must be unlocked. You can ask Siri for the weather, because weather data are not personal. But you can’t ask Siri to read your messages, or show your photos, unless it is unlocked, because if you could ANYONE could; just pick up your phone and say, "Hey Siri, read my messages”, or “Hey Siri, transfer $10,000 from my Apple Cash to John Doe"

May 19, 2023 6:16 PM in response to tadzooks

Siri does not have speaker recognition; it can’t distinguish you from anyone else speaking, except for "Hey Siri". And you don’t train it to recognize you; training is to recognize your accents. And you can also invoke Siri by holding the side button, and that will work for any speaker. Speaker recognition would require hours of training, not 2 minutes.


I don’t see what facial recognition has to do with Siri; FaceID cannot be fooled; it recognizes you, and only you.

Jun 15, 2024 5:57 PM in response to tadzooks

I got this problem on an update a couple of years back. When I'm working on the coffee van and the phone is in its wall bracket, I can no longer ask Siri to read back texts, so I can hear customer orders. I am trying to understand if Apple have done this to encourage me to buy Ear Buds or Headphones, but I can't wear them when I'm making coffee and talking to customers anyway. I have also tried, at the suggestion of the people in the Apple Store in Brisbane, experimenting with Focus, but nothing has changed. So I'm stuck with it.

Jun 15, 2024 6:25 PM in response to KryptonianAI

KryptonianAI wrote:

I don’t know how long you have been using an iPhone but I agree with the OP. I used to be able to send messages while driving with Siri while my phone is locked. But not anymore. I have made adjustments so Siri will read me received messages but I can’t reply while driving. Which is ridiculous.

And you are wrong. I can’t use “hey siri” to activate it on anyone else’s phones nearby. When I am with others that also have iPhones and I say “hey siri”, only MY Siri responds. Heck, even with my iPad right next to my iPhone, Siri defaults to my phone and my iPad Siri instantly goes quiet.

So I don’t understand why you are suggesting otherwise.

Let's see, you are arguing with a VERY senior member of this forum, who has more than 200,000 points here, after years and years and years of helping people with iPhone questions/problems. I guarantee if you want to challenge him on his knowledge and experience with iPhone, you will lose the challenge HUGELY.


But more to the point, your assertions are patently false. Siri does NOT recognize individual voices. I can walk up to ANY iPhone and say "Hey Siri" and if the user has enabled Siri, their phone will respond to my voice, whether their phone has EVER heard my voice.

Siri says I need to unlock my iPhone first

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