Deactivate the lock from the owner

My iPad was stolen, iCloud was added to it, the account was locked from activation, and I got a stolen device back. I want to send an invoice so that the Activation Lock is unlocked from the owner

iPad (8th generation)

Posted on May 20, 2023 7:43 AM

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Question marked as Top-ranking reply

Posted on May 22, 2023 1:12 PM

Hello Aliadamm,


Welcome to Apple Support Communities!

We want to help get Activation Lock removed from your recovered device.

In this situation, you'll need to start an Activation Lock support request. See here:


"Start a support request

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request."


This Apple Support page has the full details: How to remove Activation Lock - Apple Support


You'll need to start this support request to get the proper team involved in this situation. For security reasons, only they will be able to further assist you.


We hope this helps.

Cheers!

1 reply
Question marked as Top-ranking reply

May 22, 2023 1:12 PM in response to Aliadamm

Hello Aliadamm,


Welcome to Apple Support Communities!

We want to help get Activation Lock removed from your recovered device.

In this situation, you'll need to start an Activation Lock support request. See here:


"Start a support request

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request."


This Apple Support page has the full details: How to remove Activation Lock - Apple Support


You'll need to start this support request to get the proper team involved in this situation. For security reasons, only they will be able to further assist you.


We hope this helps.

Cheers!

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Deactivate the lock from the owner

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