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User profile for user: dmeek
dmeek Author
User level: Level 1
7 points

M2 MacBook Air disconnecting from WiFi

We have a new M2 MacBook Air that was repeatedly disconnecting from wifi while a friend was visiting recently. It had not been doing it before and it appears to have gone back to normal after they left. Looking at the WiFi details under the wifi icon in the menu, I noticed that while the friend was here, the PHY Mode was showing 802.11n. Before and after his visit, it was 802.11ac. 


He has a pretty new Windows laptop and a Pixel 6, so both of those devices should have connected at 802.11ac or better. Our routers are only a year old and are 802.11ax capable. Our other 2 Macs are intel Macs, normally connecting at 802.11ac (but showing 802.11n during his visit) and did not have this problem. Is it possible that this new M2 Mac simply can’t handle the older protocol or could it be something else? I can’t find any info that would indicate that should be a problem.


Anybody have any thoughts about this?


Thanks

Posted on May 21, 2023 5:18 AM

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User profile for user: WildEyedSouthernBoy
WildEyedSouthernBoy
User level: Level 1
8 points

Posted on Oct 2, 2023 11:46 AM

I've had the same issue, constantly dropping WIFI. None of the recommended "fix actions" helped. None of my other connected devices were affected and held the connection. Then I read about the location of the router, which mine is centrally located and about 20 feet from where I use my MAC Air. I placed the computer next to the router, and the connection held for 30 minutes. I then brought the MAC back out to the living room, and the connection held. When I placed my Firestick remote next to the computer again, the connection started dropping again. I placed the Firestick remote away from the MAC and it held the connection. Whenever I placed the remote near the computer, it dropped connection. The Firestick remote causes some kind of interference.

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User profile for user: WildEyedSouthernBoy
WildEyedSouthernBoy
User level: Level 1
8 points

Oct 2, 2023 11:46 AM in response to dmeek

I've had the same issue, constantly dropping WIFI. None of the recommended "fix actions" helped. None of my other connected devices were affected and held the connection. Then I read about the location of the router, which mine is centrally located and about 20 feet from where I use my MAC Air. I placed the computer next to the router, and the connection held for 30 minutes. I then brought the MAC back out to the living room, and the connection held. When I placed my Firestick remote next to the computer again, the connection started dropping again. I placed the Firestick remote away from the MAC and it held the connection. Whenever I placed the remote near the computer, it dropped connection. The Firestick remote causes some kind of interference.

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M2 MacBook Air disconnecting from WiFi

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