Not receiving iPhone verification texts

I m not getting my verification code texts sms


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 16

Posted on May 21, 2023 6:43 PM

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Question marked as Top-ranking reply

Posted on May 21, 2023 9:32 PM

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.


Axel F.

81 replies

Jan 31, 2024 5:04 AM in response to Sharpeyes1

Hi Sharpeyes1,


Seems like I'm having the same issues which started once I moved from my old carrier to a new one (KPN). Could you verify this is an issue that could exist at any carrier in any country, if so it may has to do with my new phone which I recently took in use and that the carrier doesn't register the new phone IMEI but still uses the old one (?).


Feb 6, 2024 3:40 PM in response to SukieMc

if you were so “interested” in your problem u would’ve figured out your problem yourself and had the brain power to know that u should probabaly call tech support about a tech issue.. I’m happy u got an employee with patience that could take care of that for u but fyi that is u a problem not an AT&T store employees problem. We don’t get trained on how to fix stuff like that, we are there to sell phones and services we’re not Tech support ppl. This isn’t me being an “A-hole” this is dumb ppl not being able to use their Brian to know to call customer service, AT&T stores say right on the front door “Authorized RETAIL Store” not tech center where we fix phones store.

Feb 20, 2024 1:35 PM in response to jyameen1

If anyone has found a solution that would be great. I have done all the troubleshooting and called my cell provider and nothing seems to be working. Cant receive text from my bank, or any third-party verification codes. No numbers are blocked, updated the sim card, tried the Airplane mode, and ensured all spam blockers were off. It started about 3 weeks ago still no answers. Receiving text from businesses and friends at a lost. On IOS 17.3

May 22, 2024 7:54 AM in response to angg64

Hello! Just wanted to say thanks a million for this post and tour answer. I wasn’t getting verification code text messages and was in a panic because we needed one to get into my sons college account to meet with his freshman college advisor via zoom who is 2200 miles away. I googled it real quick and your answer came up. I tried it and it worked right away. First impressions are everything so we didn’t wanna screw the zoom up. Thanks again!

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Not receiving iPhone verification texts

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