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Mail attachment slow downloading

Hey guys,

Question to the pros. For some reason my Mac Mail has been loading PDFs, Doc or Images incredibly slow that I had to switch to alternative email softwares.


Any advice?

Thanks in advance.

MacBook Pro (M1, 2020)

Posted on May 22, 2023 12:54 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2023 4:14 AM

Ace1018, none of your suggestions are helpful. Obviously before people write in this community they would have tried everything like updating macOS etc. The problem is Mac Mail and Apple needs to fix it! I've had this problem since updating to Sonoma and it's driving me nuts since all my clients send me attachments.

7 replies
Question marked as Top-ranking reply

Nov 29, 2023 4:14 AM in response to ace1018

Ace1018, none of your suggestions are helpful. Obviously before people write in this community they would have tried everything like updating macOS etc. The problem is Mac Mail and Apple needs to fix it! I've had this problem since updating to Sonoma and it's driving me nuts since all my clients send me attachments.

Oct 19, 2023 7:28 PM in response to jacquesm79

[Been with Apple since the early 90's and] I have the same issue with a brand new Mac Studio, macOS Sonoma, same problem on IOS17 - so it's not the hardware, it's this clunky, outdated, Apple Mail program.


Takes 5mins to download and preview a 50kb file - what the actual _ _ _ _!


*Here's a radical suggestion, try separating all the attachments into it's own area, instead of continually burying them in endless conversation threads – just a thought.


Given the previous complaint was back in August, I'm not expecting a solution anytime soon...



May 23, 2023 1:52 PM in response to agung266

Hello agung266,


There are some basic troubleshooting you can try that may resolve the issue. To get started, we recommend ensuring that your Mac is up to date. Updates are a great way to resolve issues like this. You can learn how to create a backup and update your Mac here: Update macOS on Mac - Apple Support


If the issue continues, you can try to improve the preformace of your Mac by following the steps here: If your Mac runs slowly - Apple Support


Finally, can you see if the issue is related to software that loads as your Mac starts up using safe mode. You can learn how to use safe more here: Start up your Mac in safe mode - Apple Support


Thanks.





Mail attachment slow downloading

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