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Hi

my airpods pro is not working no light show i use all step whatever you said but nothing happen on my charging case

AirPods Pro

Posted on May 23, 2023 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2023 9:04 PM

Hi Kirandeep26kau

welcome to the Apple (user-to-user) Community.


Re: "airpods pro is not working no light show: nothing happen on my charging case"


If resetting your AirPods ("Related Article" above your question) has not helped:


You might try Apple support's online article (link below):

Charge your AirPods and learn about battery life

and

What to do: If your AirPods won't charge - Apple Support

___________________________________________________

Else:

if you pair your AirPods with iPhone:

 You may need to update you iPhone's iOS version to the latest available. 

        About iOS 16 Updates - Apple Support (says iOS 16.5)


       That way the firmware on the AirPods will automatically update also, when paired.

       About firmware updates for AirPods - Apple Support

________

If needed:

You might want to check that you are only connecting AirPods to one device

      at a time. (Eg may not be switching between multiple devices.)

      See if turn off / turn on bluetooth helps

      or

      Switch your AirPods to another device – Apple Support

___________________________________________________

Resources:

AirPods User Guide – Apple Support


AirPods Repair & Service - Apple Support

_____________________

More Support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

May 25, 2023 9:04 PM in response to Kirandeep26kaur

Hi Kirandeep26kau

welcome to the Apple (user-to-user) Community.


Re: "airpods pro is not working no light show: nothing happen on my charging case"


If resetting your AirPods ("Related Article" above your question) has not helped:


You might try Apple support's online article (link below):

Charge your AirPods and learn about battery life

and

What to do: If your AirPods won't charge - Apple Support

___________________________________________________

Else:

if you pair your AirPods with iPhone:

 You may need to update you iPhone's iOS version to the latest available. 

        About iOS 16 Updates - Apple Support (says iOS 16.5)


       That way the firmware on the AirPods will automatically update also, when paired.

       About firmware updates for AirPods - Apple Support

________

If needed:

You might want to check that you are only connecting AirPods to one device

      at a time. (Eg may not be switching between multiple devices.)

      See if turn off / turn on bluetooth helps

      or

      Switch your AirPods to another device – Apple Support

___________________________________________________

Resources:

AirPods User Guide – Apple Support


AirPods Repair & Service - Apple Support

_____________________

More Support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

Hi

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